Zafira OrganicsReviews of zafiraorganics.com

When my order arrived incorrect I had to search online for whom to contact at Zafira as there was no phone # (only an email). I sent an email on a Sunday morning expecting not to hear from anyone for some time or at least a few days. But to my surprise MICHAEL a CUSTOMER RELATIONS AGENT responded to me within just a few minutes and confirmed my order mistake and made it right by getting my correct order moving and providing tracking immediately. WOW, what a great customer service experience. As a director in a Customer Service roll at a large telcom company I always more sensitive to the customer experience. And this one was GREAT!

So I mistakenly placed a recurring order. I always like to try things before I do recurring orders. I immediately requested a change and Michael in customer service got back to me in less than 2 minutes. WOW that’s amazing customer service. If this product is as good as the company, I will continue to use it as a helpful supplement to my weight loss journey.

Zafira Recovery Foundation has helped me return to my old self. I’m on 2 meds that suppress dopamine/ serotonin and before RF I felt flat. I’ve been taking it for over 6 months and it is a God-send. Michael in Customer Service is a gem, as are others at Zafira. Their response time is the quickest of any company I’ve ever dealt with.

I had been hesitant to “pull the trigger” on ordering but after receiving a discount code I decided to go for it. When the code didn’t work I contacted customer service. Michael replied to my email quickly and with a custom code to checkout. He was super kind and helpful in his reply. If the product is as good as the customer service, I will be a very happy camper.

My first refill arrived around the exact day I needed it. However because I fill my pill box weekly I wanted it to arrive a week earlier. While I probably could have figured out how to update the schedule myself, I didn’t want to deal with it. Instead I sent an email to customer service and received a quick reply from Carlo that he had taken care of this for me. I appreciate his outstanding service and excellent communication.

Emailed about a subscription issue at 10:30pm and by the next morning everything was fixed and money refunded. Absolutely great customer service!! I forgot to mention it was Carlo who helped me.

I wanted these to work but just wasn’t able to take them. Zafira was so good at getting me a refund promptly.

Michael was very helpful in resolving my concern . Appreciate the help!