Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
177 reviews
Yves RocherSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Yves Rocher (yvesrocherusa.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
177 approved reviews, newest moderated first
Have used your products for over 15+ years and never had a bad experience
By Veronica D.
Response from Yves Rocher· Mar 23, 2026
Hi Veronica, Thank you for your continued trust over the years. We are so happy to hear you have always had a positive experience.
Literally the number one beauty brand in France.. and probably in the world as well.
By roi K.
Response from Yves Rocher· Mar 23, 2026
Hi, Thank you for your kind words. We truly appreciate your support and are glad you enjoy our brand.
I've been a customer for approx. 20 years. Obviously I have favorite products that I can't get elsewhere. If I have a question regarding a product, I have always gotten help from your customer service department. Love the products!
By Elaine K.
Response from Yves Rocher· Mar 23, 2026
Hi Elaine, Thank you for being with us for so many years. We are so glad you continue to enjoy our products and that our team has been helpful whenever needed.
I love the products that I use for my hair, and I recently purchased a lemon based perfume of theirs that is exquisite!
By Denise D.
Response from Yves Rocher· Mar 23, 2026
Hi Denise, Thank you for your kind words. We are happy to hear you love your hair care products and your new fragrance.
"I absolutely love your products and have been using them for years. I choose them because they’re natural, free from harmful ingredients, and deeply nourishing for my skin. Plus, they smell absolutely amazing! In the summer, I especially enjoy using the shea butter and Monoi.
By Jelena P.
Response from Yves Rocher· Mar 23, 2026
Hi Jelena, Thank you for your wonderful feedback. We are so happy to hear you enjoy our products and their natural qualities. Your support means a lot to us.
The items received was of great value and use per my personal experience.
By Webb
Response from Yves Rocher· Mar 23, 2026
Hi Webb, Thank you for your feedback. We are glad to hear the products met your expectations and needs.
Loving the products I bought so far. Good quality reasonable prices.
By Margarita H.
Response from Yves Rocher· Mar 23, 2026
Hi Margarita, Thank you for your kind words. We are happy you are enjoying the quality and value of your products.
I originally bought the eye cream while in France and was so pleased to see it available in the US. I love the philosophy behind the products and it’s fairly reasonably affordable. I contacted customer service and they responded promptly and in great detail so I felt comfortable ordering facial moisturizer and serum. A great experience and a great product!
By JOYCE C.
Response from Yves Rocher· Mar 23, 2026
Hi Joyce, Thank you for sharing your experience. We are so glad you discovered us and that both our products and customer service met your expectations.
