YuMOVE USReviews of yumove.com

I am happy with the product but delivery takes almost two weeks.

I dislike that I’m not able to speak to a human being for customer service. I am aware that no company provides and pays humans what it cost to provide the service as it’s been done in the past, but nevertheless, I dislike it also I want to change my damn mailing address shipping address and I’m having trouble doing that. Do you have an old person that can call me to help walk me through some stuff.? Someone that remembers what it was like, walking to school to and from uphill in the snow while listen to Metallica‘s ride the lightning? Back in the day one shit was heavy sometimes. And you wanna get a hold of somebody you leave them voicemail if you’re lucky if they have a answering machine on their home line.

I wish shipping could be quicker than 8 days

I really wanted to like this and I especially wanted it to work but it just didn't do anything for my dog. He is on constant alert and barking at everything and everyone, often when no one is even at the door. I'm constantly instructing him not to bark and praise him when he stops but it's not like it's immediate. It's when his perceived danger is gone. He exercises regularly so I hoped between tiring him out and the calming supplements, that it would do something for him but we're down to the last two pills of the second 30 day bag, which I started him on 4/26/25, so he's been on it far longer than the recommended 6 weeks at 1 pull daily for his weight, with absolutely no change. I hate that he's constantly on alert because that's a pretty stressful way to live but unfortunately this just didn't work for him. I'm not saying it DOESN'T work, I'm just saying it didn't work for us. I say give it a shot and if it works for your dog, then they're better off for it and if it doesn't, it did them no harm but at least you know.

I have an older large dog that is on Carprofen so it’s hard to tell what benefits my dog gets from Yumove. On the positive note for a senior 75 lb. German Shepherd she moves pretty well, we just do a little less activity than years ago. It sure the product must help along with her arthritis medication.

Great product which we have been using for several years. Our 14 yr old Australian Shepard has more pep in his step and can get up and down more easily. The problem is we face is lousy delivery service. We have waited 10 days for the product to arrive . I am now paying a couple more dollars but can get it in a day or two from Amazon.

It does help both my dogs but they still limp by the end of the day. One is 11yrs old 95lbs an the other is 9yrs old 135lbs. They've both had leg surgery's ACL. So this may be the reason.

Nobody picked up the phone initially or returned my calls. I just had a question as I was a new customer. Then when I finally got through and spoke with someone they were obviously disinterested and not rude but rushed through the very brief conversation. A lousy first impression of your company. I won’t order again from you unless I’m desperate! You need to pick up some customer service tips from PetMeds or Chewy.