Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
93 reviews
Kith and KinSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kith and Kin makes it easy to crowdsource the perfect gift for life's big moments. In just a few clicks, collect meaningful photos, stories and well wishes from anyone, and package them up in a keepsake book.
Kith and Kin (yourkithandkin.com) has 93 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
93 approved reviews, newest moderated first
The website was easy to use and the book was customizable. The finished product was really nice. I would definitely use this company again.
By Todd S.
Response from Kith and Kin· Jan 6, 2024
Thank you very much for your great review! We're so happy to loved the final product.
I was impressed by the easy and professionalism of it all. The website and template were easy to use and easy to communicate with my co-contributors. The formatting was easy, although I do wish there was a way to place extra pages into the book to help with spacing. I had to be creative in how I arranged the book. What really impressed me was the customer service. Twice I reached out with questions outside of business hours (once early on a Sunday morning) and received a helpful response within an hour. Very impressive! I would highly recommend.
By Todd G.
Response from Kith and Kin· Oct 22, 2023
Thank you for your kind review! We appreciate your business and look forward to seeing you back on Kith and Kin in the future.
Easy experience and beautiful results!
By Vivian C.
Response from Kith and Kin· Sep 24, 2023
We're so pleased you loved your book! Thank you for the kind endorsement, we hope to see you back for the next celebration!
yourkithandkin made it easy to give a thoughtful and meaningful gift to my husband for a milestone birthday. The memories people wrote were funny, sentimental, and impactful. The book was nicely bound and a keepsake we will have forever. This is a great idea and amazing service to deliver a gift that they will always remember.
By AJ S.
Response from Kith and Kin· Aug 18, 2023
Thank you for your kind endorsement!
It was helpful for me to be able to communicate with Brittany through emails and over the phone throughout the process. Thank you!
By Di
Response from Kith and Kin· Aug 4, 2023
It was our pleasure! We look forward to having you back again soon to celebrate another occasion :).
We had an INCREDIBLE experience with Kith & Kin when we created a baby book for family members who are in the military and overseas! Throughout the process we had several questions and Brittany always responded quickly to our emails and she was extremely helpful in accommodating some of our special requests! Kith & Kin’s online system was so easy to navigate and very user-friendly for family/friends to respond to our selected prompts! We highly recommend Kith & Kin for your next memory book! We cannot wait for our family members to receive their book in the mail!!!
By Nicole Z.
Response from Kith and Kin· Aug 2, 2023
We are so pleased to help you celebrate your loved ones from afar! Thank you for your kind words, and we hope to have you back again for another beautiful occasion!
It was a great experience creating this memoir of a lifetime for my son. He loved the Graduation book. I would give a special mention to Brittany for guiding me through the entire process. Excellent customer service. Thanks to kith n kin as I could get contributions to the book from across borders too.
By Lipika P.
Response from Kith and Kin· Jul 25, 2023
We're so happy to help you celebrate a wonderful milestone. We hope he'll cherish the book for years to come. Thank you for working with us!
The recipient was very happy with her book and overall I would recommend it. I found the overall process a little confusing so it would be helpful if all of the steps were a little more clear up front. Also, the answers ended up being broken into multiple pages per respondent. This not only made the book a lot more pages (more $) than it needed to be, but the flow of the book was a little strange because of it.
By Developer J.
Response from Kith and Kin· Jul 5, 2023
We're happy to hear the recipient loved the book! Thanks so much for giving us a try. The number of pages is determined by the number and type of prompts, and the amount people write in response. You do have control over the order in which responses and contributors appear in the book, which can impact the length. The design of the book also emphasizes space on each page in order to highlight each respondent (vs. trying to fit as much as possible on each page). That more "minimalist" look might not be for everyone and we look forward to giving more flexibility in the design in future. Either way, it sounds like this could be made more clear on the project page, so we'll explore some ways to do that. Thank you again for taking the time to write a review, we appreciate the feedback!
