Excellent products and service
Fuzzy has excellent, well-curated products, and their customer service is quick and effective. Fuzzy was first recommended by our kitten’s vet, and we have become happy customers.
By Carol
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
336 reviews
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Behind every healthy pet is a happy pet parent. Get the care your pet needs with Fuzzy. All pets have their own personality and unique health history. From independent cats to grade A clingers, anxious pups to fearless fidos, Fuzzy delivers expert care and vet-curated products tailored to your pet.Fuzzy Vet Expertise In Your PocketOn call 24/7 for your questions, big and small. If your dog keeps staring at the wall, ask Fuzzy about it. When your cat's not eating like they used to, we'll help you through it. With over 750,000 consultations performed, we've heard it all. Don't be shy.At-Home Pet Health TrainingWe'll answer the questions you have as a new pet parent, plus ones you haven't thought of yet. From how to brush your cat's teeth to how to deal with a dog's upset stomach, Fuzzy's Pet Care Fundamentals Course will help you master pet parenting.Curated by VetsIt’s hard to know what to get with a million pet products around. Fuzzy vets have hand-picked treats, meds, shampoos, at-home tests and more to ensure you're only getting the best for your pet whether or not you’re a member.Our Veterinary Team Understands Them to Help YouAlways available via 24/7 Live Vet Chat, our Fuzzy vet team can help with all issues- big or small. Through curated, vet-recommended health supplements and a mobile app that personalizes pet care, help is just a click away.Our founders, Eric and Zubin, have been there as pet parents themselves. The idea behind Fuzzy began when Zubin rushed his pup Mo to the emergency vet. After 7 stressful hours, he left with a $2500 bill, only to learn the luxated patella could have been treated at home.
Fuzzy (yourfuzzy.com) has 336 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
336 approved reviews, newest moderated first
Fuzzy has excellent, well-curated products, and their customer service is quick and effective. Fuzzy was first recommended by our kitten’s vet, and we have become happy customers.
By Carol
Great products
By dean
My experience with Fuzzy.com was surprisingly excellent. Why? Because of the customer service! I felt like a valued customer. While the anxiety chews didn’t work for my doodle, I would definitely buy from this company again. They didn’t give me ANY hassle in cancelling my subscription and reminded me about the vet benefit that comes with every subscription. Because of the wording in their email it was unclear to me that the vet benefit was not an additional paid service. Jeremiah was so kind, helpful, and actually listened to my feedback. I feel that this company truly cares. We also chatted about our furbabies. Thank you Fuzzy.com. I look forward to giving your company another try.
By Marla G.
My lovely dog got ill. I understood that I couldn't handle this by my own and I required a help from professionals in this sphere. I have decided to drive my dog to veterinarian, because I thought that something serious has happenned to him. Nevertheless, everything was quite okay and it was just a regular cold. Doctor told me that sometimes something similar might happen with dogs of this breed and I'm thankful to the doctor from this company. He's a real professionals, he also prescribed some vitamins which I have to give to my dog.
By Gopal B.
Great recommendation, easy to change product.
By Evelyn B.
My problem lies with how the site is set up and lures a person to have to “sign up” with reoccurring payments in order to access the site, which assuming has more information about who you might talk to, vet tech, dr, etc….the information is not on the front page. Would rather pay by as needed basis. As for the person I text talked to, they were a bit slow to get on the text convo, but was very thorough, asked very good questions, even had me submit pictures and video (she never saw them before we discontinued the conversation. What she concluded is what I would call confirmation of my thoughts “to see a local vet” I would have liked to have had the option to video chat WITH YOUR VET and or the vet tech,. Because I signed up,I believe the option to speak directly via video rather than text chat. Some cases that’s just too slow to a worried mommy.
By Mel J.
Taylor N went above and beyond to help me with the problem I had. Then she went beyond and helped me save time and money.
By Kaeleigh
They really know what they're talking about.
By Taylor G.