YOUCANICReviews of youcanic.com

For many years I've been using software and a laptop to monitor and diagnose my vehicles. After buying a couple of newer vehicles recently the cost to upgrade the software and add LICENSES for the vehicle manufacturers was significant. I Found YOUCANIC and discovered that for a little more I could get a scanner with the same or better functionality and features and would no longer have to license individual vehicle manufacturers and/or generations. I've been getting familiar with the YOUCANIC interface and am inpressed with the depth of information it can pull from my new vehicles as well as my 18 year old Mercedes. It has all the features of the expensive software I was using and then some. I can't say enough about the customer support. While learning the interface I had a couple of questions. YOUCANIC responded quickly with friendly advice and answers to my questions.

This scanner quickly diagnosed my Mercedes transmission issue as a faulty valve body solenoid after other fixes failed. An easy fix that saved me around $1500 and it works great.

spent days shopping for a product to replace my aging autoenginuty and looked all all the usual, autel, mucar, thinkcar, etc. most looked like you were purchasing something on temu. Asked many questions and when they did answer it was a vague word salad. Came across youcanic and thought, to good to me true. Did a deeper dive, asked questions... phone answered, calls returned, emails responded to by someone that understands the product and the companies reputation. I did have a slight issue and shockingly they owned it and they proactively apologized. The unit does all I expected and more. The customer service for this day and age is unique and most impressive.

Upon doing research for a comprehensive scan tool, I settled on a well received model from a competitor. To my dismay and undocumented in the advertisement I found myself looking at a login screen that could not be dismissed just to scan a vehicle. Emailed tech support and indeed you must me logged in via an internet connection just to do a basic scan. Ridiculous! Back on the search, I came across folks recommending the Youcanic UCAN-II-C Pro, I contacted their support which responded quickly with no endless phone menu. The rep answered my questions confirming no Wi-Fi needed for normal code or data viewing, some secure functions and AI support as well as updates require login which is to be expected. I can say hands down, their support staff is excellent and I am a happy owner of a second well made and functional scanner only this one does not bleed you to death $$$ like the tool truck brand does and has become my go to for quick checkups and ease of use. Kudos for doing a great job at a reasonable price. I’m waiting on the Videoscope to be back in stock next week to add that gem to the scanner! Buy this tool, you’ll be glad to have it in your stable. USA based support that answers the phone AND any questions you have. Lifetime updates too! Hard to beat.

Excellent service and very good products. I also have the XTOOL d8w and Thinkscan 689. The Youcanic scanner is the one I normally use because of its coverage and scanning functions. It also has free updates. The support is excellent, fast respons and very helpful.

So far it does exactly what I need. The real time data is very useful. I was needing to see what wheel speed sensor was not working and viewing live wheel speed showed which sensor was not working.

"I have not used the unit much yet, only on my Ford and a couple of Hondas in the family. But so far so good. I like the fact that your company is US based and support appears to be good and that is important to me.I wish the screen was larger and the unit was a bit faster, but for the price it is good value."

"This is the best bi-directional scan tool tablet for it's price range!Easily competes with $600+ offerings from other brands, while offering free life time updates. It's the best value I've seen from any scan tool company and the coverage is amazing. From what I understand, this uses the tried and trued foxwell scan tool software."