Excellent customer service…
I had a small issue that required a replacement part. The issue was rectified immediately and the part was in hand in three days.
By Mark U.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
586 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe your home should be the most pleasant, loving and amazing place on earth. A place where you can enjoy precious times with your family but also where you can express yourself creatively.Since 2018, we created YoraHome with you in mind first and one simple goal: To help YOU unleash your creativity and run a successful business from home.At YoraHome, we do not only sell amazing DIY products like CNC routers, laser engravers, 3d printers and woodworking tools. We also build a family of engaged and successful people who become our friends and ambassadors.Our customers are the center of our universe. You'll see us sharing photos and videos of them using our products and sharing their print stories. We work diligently to help them succeed and have the best experience possible with our company and products.
YoraHome (yorahome.com) has 586 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
586 approved reviews, newest moderated first
I had a small issue that required a replacement part. The issue was rectified immediately and the part was in hand in three days.
By Mark U.
Geno has been answering my emails daily for about a month now. We had a zoom call tonight and he solved my problem and showed me some tips that are extremely useful. I'm so grateful. Thank you Geno!
By Thomas B.
Fast response, less than 5 minutes
By Dan H.
To call support and have a real person answer and that person to be a English speaking person that you can understand is great. He had the answer I was hoping for, told me exactly what I needed to do to get a warranty replacement, which i did and 4 days later I received my new part, with no hassles
By Chris G.
I was able to speak with a tech who had knowledge of both the YoraHome 6550 and also Lightburn software problems that evaded me were cleared up quickly and I am now printing as well on the 6550 as I had on the smaller printer I own
By Rodney R.
I asked about working offline with my 3036 cnc and got a response almost immediately. Good job all
By trent
I was brand new to the CNC world and had some issues with the initial build. Fantastic customer service got me up and running. And continued customer service means I will soon be purchasing a new laser CNC from them as well!
By Jon S.
In an age of poor customer service, Yorahome break the mould. They excel at providing fast, detailed, responses and resolutions every time.
By hrumpole1