YardzenReviews of yardzen.com

Very responsive to communications and the system was easy to use.

I had a great experience with Yardzen. After speaking with a few landscape designers in my area in person, I was not happy with the results. Many designers struggled with my yard design because it is both large and pie shaped. Most designers can easily design a yard that is small and rectangle or even square. It was clear to me after a few meetings with local designers that I needed to find another solution. So, I reached out to Yardzen. There was some work involved in setting up my account and my project. I had to take multiple photos from different angles of the spaces and also upload a short video fore each space to talk through my vision. Additionally, I had to upload the plot plan from my builder. Once that was complete and uploaded, I waited a couple of weeks and received my design and was thrilled. It was absolutely beautiful, especially when compared to the 3d renderings I was given by local designers in my area. They were clearly outclassed by Yardzen. I docked a single star because there were some things missed. At my initial call, I provided HOA design guidelines that referenced plants that were not allowed. Although the design was beautiful, the designer used plants that were on the HOA prohibited list. So, I had to send the design back to Yardzen to replace the prohibited plants with appoved ones. I added some additional critique like removing spikey cacti from the design as well. When I received the revision, however, it seemed as if the designer was different from the original designer. So, trees and plants that I did not request to be removed from the design were, leading to the revised design to be not as beautiful as the first. I did raise the concern to my assigned Project Manager, Hank. He was able to bring the concern to the design team and revise it to my satisfaction. He was accessible and accountable during the whole process, easily reached by either phone, text or email. So, although the design process was not perfect, I am still plenty happy with my experience and backyard design. I would absolutely use Yardzen again at my next house. It was such a struggle before Yardzen to find a designer that could bring my vision to life. Once I was working with them, it was such a relief to trust in knowing they were designing a dream backyard for me. They even provided the list of materials and CAD model so I could share with the HOA for approval and landscape contractor to do the install. An added benefit is that they can provide a budgetary quote for the cost of the yard they designed. So, I was able to use this as a baseline when budgeting. I wasted months and months with landscape contractors that said they were also designers and were not able to show me a design that is both functional and beautiful. I wished I would have just started with Yardzen in the first place. I was once overwhelmed with having to figure out what to do with my backyard, but with Yardzen, I now feel truly "zen" about how my yard will turn out when it is finished and installed.

I appreciated the open dialogue with the design team & revision to renderings made in a timely manner. Great designs and easy to navigate through the portal; seamless process. Completely satisfied with the outcome & experience!