yardmax.comReviews of yardmax.com

The 35-Ton gas splitter is a beast. Works great. However, their customer support sucks when it come time to order an accessory part and they used USPS who lost the package and Yardmax support won't resend the part for about another 2-4 weeks after the USPS responds to Yardmax on their package claim.

i will be honest your yard maxx mower 21 in that sells for 300 us dollars is just plain junk you guys know this if not read your reviews from all the people like me that got screwed out off 300 dollars for scrap metal stop making this junk

Electric log splitter. Model YS0952. The device destroyed itself on the 17th of December after less than 7 hours of use in the last 2 years. The warranty had just run out by days and yard max could not find my registered serial number. Conveniently when they did find it it was much earlier than my records and claimed it was out of warranty. The whole purpose of a pressure release valve is to prevent the piece of equipment from self-destruction. My moving the lever to engage the RAM has nothing to do with the equipment being over loaded. The pressure release valve was never set properly. Abraham at customer service has not responded to my question of " What is their definition of a pressure release valve". My cost was $614 and I have seen it in the last year sold elsewhere for $189. My mistake, it won't happen again, the replacement would have been less than $100 to satisfy my concerns. Apparently the $500 profit is not enough to cover the warranty. Why aren't there negative stars for rating?

3 months after purchase the lower handle split on each side where the bolts hold it to the deck. customer service states engineers are working on a better heavier handle to address the issue. asked if I could get the heavier handle, but not currently in production. they are sending a new original handle, but I am not confident it will last any longer than the first Update: On 7/24/2024 I received a new handle from yardmax same material as the original. Fast forward to today 4/15/26 first mow of the season and the handle broke again in the same spots. Customer service states there is only a year warranty however if I send a picture of the issue TODAY they will send a replacement handle. I asked if there was an upgraded handle of better material, she didn't know what I was talking about. I can't be the only person experiencing this issue, my lawn is flat there are no hills where the handle is taking that much stress. It's cheap hollow tubing or call it a defect in materials, but it should be addressed at the manufacturers. It will happen again, and I will not purchase a replacement handle, I will purchase a better quality mower! Customer beware

I hate it! 4th time using, and each mow the engine just shuts off after a few steps. Have to wait anywhere from 5 to 30 minutes before it starts again. A small lawn that takes no more than 30 minutes to mow now takes over 2 hours because of all the stoppage. It's heavy & burdensome. Will try to get through the season, then off to the dump it goes. Not even worth giving away. Product is sooo bad...check the reviews....yet they keep selling. Another Boeing CEO type leadership!!!

Had 2 issues but the company did not seem to care. The first was right out of the box the coil was bad. After spending 2 weeks back and forth with custome service I repaired it myself adding $75 to the purchasing price. After 1 cut the self propel motor burnt out. It was a repeat of the first incident so I repaired it myself. Now the plastic drive pulley has melted and the front assembly cover has broken 2 of the three bolt holes. I will try 1 more time but my next step is the auto junkyard compactor. I'll cut my losses and move on.

Mower is total junk. Customer service manager will not talk to customers on phone only email. Sent a bunch of parts to try to get mower running but gas cap still doesn't fit. Can't change motor pulley because part that holds blade is seized to shaft. Pulley is an attempt to slow the damn thing down. Bunch of upgrade parts to try to fix front axle from falling off!!

I purchased a walk behind leaf blower from Lowes, it was shipped to me as it was not in stock and it required some basic set up: handle, wheels, adding oil and gas. I would have rather purchased it "Gas and Go" So after an hour I'm ready to go...but NO the pull start won't pull and I'm experienced enough to know something is wrong. I called Yardmax and the customer service rep tells me "my engineers say pull it hard" I said I'm 6'4" 215ibs I will lift the machine off the ground as the cord only comes out 2 inches.. PUT ON HOLD AGAIN, agent comes back and say we will send you out a new pull cord assembly and you should receive it in 5-8 business days. What choice do I have? I can't exchange it at Lowes because its not in stock. So I must wait. Whne it arrives I have to remove and replace the pull cords 3 bolts. Surprise it doesn't work still the same problem. I have the mechanic from the gas station come by and he puts a ratchet on the engine and stays "sometimes they lock up so we try and spin it" Unfortunately this did not work and I was told it was engine lock. Apparently the engines are made in China and are not the greatest he said as I looked at my 15 year old MTD 24inch push mower that has no been garaged but that Briggs& Straton engine keeps going. I called back Yardmax and informed them it was more than a pull cord assemble swap out and the needed to send me another one. They response was try and return it to Lowes. I said you have this full sheet of paper that says "PROBLEMS DO NOT RETURN TO STORE CALL US" and they said we have a no refund no exchange policy and a 30 day warranty Goodbye. I called Lowes credit services to challenge the charge, called Lowes corporate and the store and I'm still waiting. Seems there is nothing worthwhile at a pricepoint , Billy Goat or Little Wonder reign supreme. I one sentence my YARDMAX experience was very poor