Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
317 reviews
Yampu ToursSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1998, Yampu Tours has been creating seamless, personalized travel experiences for discerning travelers worldwide. With a 5-star Trustpilot rating and 10 World Travel Awards, we are a trusted leader in custom luxury travel. We craft private journeys across 90+ countries on all seven continents, ensuring every itinerary is tailored to your unique interests and travel style. Our clients' testimonials reflect our commitment to exceptional service, authentic experiences, and unforgettable adventures. Discover why travelers have trusted Yampu Tours for nearly three decades.
Yampu Tours (yampu.com) has 317 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
317 approved reviews, newest moderated first
Great arrangements, accommodations, tour locations and tour directors/guides!
By George H.
Response from Yampu Tours· May 13, 2019
So happy you enjoyed Peru, George! It is where Yampu began and we love sharing with fellow travelers like yourself.
Wonderful trip to Mexico with Yampu Tours! I went on a yoga/art retreat with Yampu Tours, organized by Monica and would highly recommend their company. From the reservation booking to the day of travel and onto the trip, every detail was taken care of. I was lucky to have Monica, one of the owners , traveling with us and she is exceptional. She never stopped working to insure the groups comfort and happiness. Looking forward to booking future adventures with Yampu.
By Robin G.
Response from Yampu Tours· May 13, 2019
Thank you, Robin! Our first annual Yoga Art for Joy Retreat seemed to be a huge success. Monica loves to entertain and is always hard at work to make sure all expectations are met, We look forward to traveling with you again and possibly seeing you at the second retreat in 2019!
Great boat/accommodations; guide; every member of the crew was helpful and disciplined (without being obnoxious). The food was very good. Our brief time in Quito was great, too: very good guide, driver and hotel. We got a good feel for the city in a day and a half. We will highly recommend working with Yampu if anyone wants to know about our trip.
By Richard S.
Response from Yampu Tours· May 13, 2019
Richard, thank you so much for your kind words! We will be sure to use you as a reference in the future 😉 Ecuador is one of our favorite destinations. When visiting the Galapagos, a good cruise can either make or break the experience so we use only select fleets chosen by our travel experts to make sure all goes smoothly! We look forward to traveling with you again soon!
All our guides proved to be very knowledgeable and gave us their total attention. We felt that we were totally being given the knowledge we were seeking. All our questions were answered promptly and professionally
By Dale H.
Response from Yampu Tours· May 13, 2019
Dale, We are happy you enjoyed your Yampu experience! We work with only the best local guides who were born and raised in our regions who can give the best insider knowledge that no one else could ever give. We hope to travel with you again soon!
Excellent tour. Well organized. Excellent local guides. Some very speciifc issues I could discuss but are specific to indiviusla guides, accomodations and itinerary. Best addressed with Yampu directly.
By Steve M.
Response from Yampu Tours· May 13, 2019
Hi Steve, thank you or your kind and honest review! We are always hard at work to make sure our travelers' expectations are met and their travels go as smoothly as possible. We apologize for the few specific issues you mentioned and appreciate you reaching out to have them addressed. You are in good hands with your Tour Consultant, Karolina who is always sure to smooth out any issues, big or small. We hope you travel with us again soon!
The staff really care for their customers. Good travel co. Trust worthy.
By Gloria L.
Response from Yampu Tours· Mar 29, 2019
Thank you so much, Gloria! Your Tour Consultant, Jose was very happy to work with your large group trip to Brazil and would be delighted to assist the group again or even plan your next private journey! Until then, happy travels!
Karolina helped me to plan a custom trip to three places in South America that were on our wish list. She bundled flights to get a better price than I could do on my own. The accommodations were outstanding for the areas we visited. We had excellent local guides. In addition, she corresponded with me during the trip to make sure that everything was going smoothly. Karolina was recommended by a friend and she delivered for us.
By Sondra
Response from Yampu Tours· Mar 26, 2019
Thank you very much for the review, Sondra! Karolina and the rest of the team are happy to hear your trip to Easter Island, the Atacama and Coca was a success. We take pride in supplying once in a lifetime experiences and love working with past Yampu Travelers' friends and family. We cannot wait to help you plan your next adventure.!
Excellent service and good hotels. Mind you, not always that cheap and service would be better if there had been a verbal communication as to what the client seeks during his holiday.
By Erik C.
Response from Yampu Tours· Mar 26, 2019
Hi Erik, Thank you very much for leaving your honest review! Karolina and the entire Yampu team always work their hardest to provide outstanding, worldly experiences and appreciate any feedback to better serve our new travelers and repeat clients, like yourself, in the future. We are pleased to hear that you recently spoke with our Vice President on the phone about your New Zealand trip, how we can improve, your travel style, as well as a future trip to Latin America. We look forward to traveling with you again and providing an outstanding experience according to your travel style and Yampu’s utmost standards.
