Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
447 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.
Ya'lla Tours USA (yallatours.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
447 approved reviews, newest moderated first
Fabulous tour It was planned well all the way to the smallest detail. Will definitely send my clients and I would love to go back
By Ken Thomas Eclipse T.
Response from Ya'lla Tours USA· Feb 27, 2018
Thank you for joining us in Israel, Ken! We look forward to working with you.
We were a small group of 14 travel agents and we had a wonderful time traveling with Ya"lla Tours. They did a fantastic job organizing our trip and we were able to visit all the important Christian sites which was our goal. We went out on the Sea of Galilee in a replica boat and spent 6 nights in Jerusalem to follow in the footsteps of Christ, including a visit to Bethlehem. I could not have asked for a better experience and the Ya'lla representative who accompanied us was an angel and went out of her way to add special touches to our trip. They specialize in the Middle East and Cuba and do an excellent job!
By Janice B.
Response from Ya'lla Tours USA· Feb 27, 2018
We're so happy you could join us in Israel, Jan! Your feedback means a lot.
Lisa Christensen was excellent! She responded quickly to my emails or if I left a voicemail for her. She knew her product and explained the differences to me. Documents were accurate and arrived in a timely fashion, recognizing that my client was departing earlier than the start date of the tour.
By Kevin; K.
Response from Ya'lla Tours USA· Feb 27, 2018
We appreciate your business, Kevin, and your feedback; and we look forward to working with you again. Thank you!
Just recently attended an Israel FAM trip. The trip was well organized and I could not have asked for a better group to travel with. Thank you Ya'lla Tours - job well done.
By Cheryl
Response from Ya'lla Tours USA· Feb 27, 2018
Thanks for joining us in Israel, Cheryl, and for sharing your feedback, it means a lot.
My clients went to Israel and Egypt through Ya'lla Tours and loved it. The hotels were great, the tour guides were top notch and the whole trip surpassed their expectations.
By Julie
Response from Ya'lla Tours USA· Feb 7, 2018
Thank you, Julie! Your comments mean a lot to us.
Thanks to Teri M. and everyone else involved (state-side and abroad) in making my tour of Oman a great success! Ya'lla Tours confirmed my itinerary in record time with the very specific travel plan I requested. In Oman, the guides and drivers worked flawlessly together and there were no mistakes or disappointments. Oman is really a beautiful and unique country. I definitely recommend Ya'lla Tours if you want to see Oman.
By Larry M.
Response from Ya'lla Tours USA· Feb 7, 2018
Thank you for your comments, Larry. We appreciate you. Oman really is a special place. We're hoping more Americans will discover it.
My clients had a fantastic trip to Cuba and have said they would recommend Ya'lla to anyone! They loved their tour guide, the hotels and the program.
By Charlene
Response from Ya'lla Tours USA· Feb 7, 2018
That's great to hear! We look forward to working with you and your clients again. Thanks for taking the time to let us know, Charlene.
Excellent blend itinerary, guide, time together and time alone. Fine hotels, excellent choices for meals. Ari, our guide, was informative, easygoing and helpful.
By Jerry & P.
Response from Ya'lla Tours USA· Feb 7, 2018
Thank you! We really appreciate you taking the time to review your trip with Ya'lla Tours.
