Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
447 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.
Ya'lla Tours USA (yallatours.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
447 approved reviews, newest moderated first
I had a fantastic time! The only thing that seemed over the top was having someone drive me 50 meters from the dock to the hotel.
By Heidi
Response from Ya'lla Tours USA· May 29, 2019
Excellent news! Thank you for letting us know your trip was a success. It means a lot.
I initially did not know who Ya'lla was until our local travel agent partnered with them for our trip to Greece. Everything worked perfectly on the cruise and all ground transportation and hotels in Athens were first rate. Their packet of information sent beforehand was very extensive and included maps and histories of our destination. I would recommend Ya'lla for all your travel needs without reservation.
By Roger & D.
Response from Ya'lla Tours USA· May 29, 2019
Thank you for taking the time to write. We're so happy your trip was a success and really appreciate your kind review.
A first class guide was assigned to our small group. My wife needed extra time and he gave extra accommodations for her needs. Our group was treated with great expertise in every possible way.
By Tom & B.
Response from Ya'lla Tours USA· May 29, 2019
Thank you for taking the time to write; we really appreciate hearing about your experience with Ya'lla Tours in Israel. Your guide, Svika is one of the very best; we are blessed to have him.
Excellent We had a private guide and private driver. This was excellent because we were a small group of 6 and could get in before the crowds. Our guide Svika knew when to get to a site and how to get us attached to another small group to get baptised by a reverend. Our driver Saed could manuever in and out of traffic and get us real close to the site so we didn't have to wait or walk a long ways. Our van was for 15 people so we could spread out and everyone had great seats.
By Pauline & H.
Response from Ya'lla Tours USA· May 29, 2019
We are so happy you enjoyed your trip to Israel! Thank you so much for taking the time to write. Your feedback means everything to us.
We had an excellent tour. Our Guide was wonderful and loved the itinerary. Our guide was very flexible and tried to accommodate us when we wanted to make small changes. We could not recommend Ya'lla more highly.
By David and Lynn (Cuba T.
Response from Ya'lla Tours USA· May 28, 2019
This is what we love to hear! Thank you for taking the time to write.
Amazing Moroccan Adventure.
By Sue
Response from Ya'lla Tours USA· May 16, 2019
thank you, Sue!
Tours too long & vehicles uncomfortable. Tour guides knowledgeable & professional.
By David & Jerre (Israel T.
Response from Ya'lla Tours USA· May 14, 2019
thank you for your comments
Agent I worked with was very knowledgeable. Always answered my emails promptly. Document holders were very attractive, which is rare these days.
By Amy
Response from Ya'lla Tours USA· May 14, 2019
Thank you, Amy! We appreciate your business.
