Resolved - No response for recalled product
I have an item that is part of national recall and support will not respond about getting a replacement that was dictated as resolution to recalled item. Update: Did finally get a response after review written. Issue has been resolved. Updated rating.
By Chad H.
Response from Yakima Products, Inc.· Sep 14, 2026
Hi Chad, we’re sorry you haven’t been able to get a response regarding your recalled product. We’d like to help get this resolved and make sure you’re connected with our Consumer Services team. For the quickest assistance, please give us a call at 888-925-4621. Our team is available Monday–Thursday, 7:00 am–4:00 pm PT, and Friday, 7:00 am–11:00 am PT. You can also submit a support request here: https://yakimasupport.zendesk.com/hc/en-us/requests/new We appreciate you bringing this to our attention and hope we can get your replacement sorted out quickly.