Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
51 reviews
Xtrait PerfumerySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xtrait Perfumery was born from a lifelong passion for high-concentration fragrances. What began with a single bottle, a gift from my mother, soon grew into a deep fascination with the world of niche perfumery. I found myself diving down the "rabbit hole" of artisanal craftsmanship and the evocative storytelling behind every scent.After years of traveling to New York City just to experience these rare olfactory works of art, I realized there was a gap to be filled right here in Central Connecticut. Knowing there were other enthusiasts seeking the same high-caliber experience, I founded Xtrait Perfumery to bring the world's most exceptional scents home.
Xtrait Perfumery (xtraitperfumery.com) has 51 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
51 approved reviews, newest moderated first
It was great people were nice good products
By Owen H.
Response from Xtrait Perfumery· Sep 10, 2026
Thank you, Owen. Good people and good products is the whole business in one line. Appreciate you taking the time. — Kevin, Xtrait Perfumery
The absolute best! I tell all of my fragrance friends and shout about it on groups in Facebook! The owner is amazing, so knowledgeable and you can just relax and explore. Nothing else like it in CT- GO and treat yourself!
By Dawn M.
Response from Xtrait Perfumery· Sep 10, 2026
Thank you, Dawn — those Facebook shout-outs genuinely bring people through the door, and I do notice. Somewhere you can relax and explore rather than be sold to is exactly what I wanted this shop to be, so I'm glad that's how it feels. — Kevin, Xtrait Perfumery
Beautiful scent and excellent customer service. I would absolutely purchase from this seller again.
By Suraya N.
Response from Xtrait Perfumery· Sep 10, 2026
Thank you, Suraya. Glad the scent was right for you and that the service matched it — the two have to go together. I'll be here for the next one. — Kevin, Xtrait Perfumery
Everything was perfect! I'll definitely be purchasing from this shop again.
By Jessica
Response from Xtrait Perfumery· Sep 10, 2026
Thank you, Jessica. "Everything was perfect" is a high bar and I'll do my best to keep clearing it. Looking forward to your next order. — Kevin, Xtrait Perfumery
Kevin is great an helpful and gave me some nice samples from purchase
By Chad S.
Response from Xtrait Perfumery· Sep 10, 2026
Thank you, Chad. Samples are the best way to live with a fragrance properly before committing to a full bottle, so I like sending a few along. Let me know how you got on with them. — Kevin, Xtrait Perfumery
I love the ambiance, selection of fragrances and customer service!
By SB
Response from Xtrait Perfumery· Sep 10, 2026
Thank you. The ambiance took as much thought as the shelf did — a fragrance shop should be somewhere you actually want to linger. Glad all three landed. — Kevin, Xtrait Perfumery
Awesome little boutique with a tremendous selection of rare, hard to find niche fragrances. I collect fragrances, currently I have over 200 bottles in my collection, but I’ve bought sold traded, etc.. Well worth 1000 in my life. There was a few brands in this boutique that I had never even heard of. The owner is very kind and willing to spend time with you as you try out a variety of scents. I highly recommend supporting this local business as we don’t often get unique and interesting stores like this in our area. There’s only one other spot in all of Connecticut that I can think of where you would even be able to experience half of what they have here. I wish this business and its owner success and longevity.
By Matthew B.
Response from Xtrait Perfumery· Sep 10, 2026
Thank you, Matthew — this is a genuinely generous review. Introducing new houses to someone already 200+ bottles deep is a real challenge, so I'm pleased there were names here you hadn't met yet. And thank you for the point about supporting a local independent; that is precisely what keeps a shop like this viable in Connecticut. — Kevin, Xtrait Perfumery
always perfect customer service. always accommodating, knowledgable, and kind.
By QB
Response from Xtrait Perfumery· Sep 10, 2026
Thank you. Accommodating, knowledgeable and kind is what I'm aiming for every single day, so it means a lot to hear it's coming across consistently. Always a pleasure. — Kevin, Xtrait Perfumery
