Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
590 reviews
Xpress Auto Transportation IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Xpress Auto Transportation Inc, we are dedicated to delivering outstanding vehicle transportation services. With our extensive industry expertise, we have become a trusted and dependable partner for all your auto shipping needs. Our team of skilled professionals is committed to providing you with a smooth and worry-free experience.We prioritize the safe and prompt delivery of your vehicles, ensuring they receive the utmost care and attention throughout the process. Rely on us to handle your vehicle shipping requirements with utmost professionalism and proficiency. Contact us now to discover more about our comprehensive range of services and experience the difference we can make for you.
Xpress Auto Transportation Inc (xpresstransportation.org) has 590 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
590 approved reviews, newest moderated first
Good service, fast feed back. Alen Parker was olways on the line and help with load what we take from him! For shure will use you guys again.
By Iurie C.
Response from Xpress Auto Transportation Inc· Mar 3, 2025
Thank you so much, lurie! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
This company uses bait and switch tactics and give u a false rate. Once you pay the deposit, they jack up the rate and hold your deposit. Bunch of scammers
By Notifications
Response from Xpress Auto Transportation Inc· Jun 17, 2025
We're sorry to hear you feel this way. We strive to provide clear pricing and honest service, and we never intend to mislead any customer. If you believe there was a misunderstanding with your deposit or rate, please contact us directly — we’re more than willing to review your case and clarify any concerns.
Very fast and professional would hire them for every transport ,great communication too
By Reggie N.
Response from Xpress Auto Transportation Inc· Feb 25, 2025
Thank you so much, Reggie! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Very Efficient. Best price hands down. My vehicle was picked up from WA around 12PM on Tuesday and made it to me Thursday by 3PM (in snowy February) Very easy to pay and quick communication. Would def use in the future. Thanks Alen Parker and driver Ed.
By victoria W.
Response from Xpress Auto Transportation Inc· Feb 25, 2025
Thank you so much, victoria! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Joshep help me Find a Shipping company to ship my car from Texas to Georgia and they pick up the car as agree on time and i was good Comunication.
By San Diego Latin DJ Party R.
Response from Xpress Auto Transportation Inc· Feb 19, 2025
Thank you so much, San Diego! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Extremely unprofessional and dates and times that were given were not honored and communication was very sparse. I was given the number of the driver and called the driver 5 days after my vehicle was picked up to find out where it was. I received a call from the dispatch literally yelling and cussing me to not call the driver. Needless to say I told him that he was very brave over the telephone. Trash company!!
By Chad H.
Response from Xpress Auto Transportation Inc· Jun 17, 2025
We sincerely apologize for your experience. Professionalism and respectful communication are values we take seriously, and the behavior you described is not acceptable. We’re currently looking into this matter and will take corrective action if necessary. Please feel free to reach out directly so we can better understand what happened and resolve the issue.
This company is a fraud. They lie to you via text, then call you the day before saying the driver is a few hours away, but they need more money. The order/contract is null and void. It’s only a contract if you decide to cancel. When they decide to pipe you, it’s only an order. They also keep you on a master board once you tell them you want to cancel, so your rate will be driven up higher when you attempt to go with a new, truthful transport company. This company is a fraud, and indulge in shady, dishonest practices.
By Neaobbie T.
Response from Xpress Auto Transportation Inc· Jun 17, 2025
We’re sorry to hear about your dissatisfaction. We take claims like this very seriously and want to clarify that we operate under strict industry standards, including signed contracts and transparent communication with our customers. We understand that unexpected rate changes are frustrating — however, we never intentionally mislead anyone, and we work only with licensed carriers. If you believe your experience was mishandled, we encourage you to contact our compliance team so we can properly investigate and address your concerns.
Good business partner
By Baatar
Response from Xpress Auto Transportation Inc· Feb 13, 2025
Thank you so much, Baatar! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
