Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
590 reviews
Xpress Auto Transportation IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Xpress Auto Transportation Inc, we are dedicated to delivering outstanding vehicle transportation services. With our extensive industry expertise, we have become a trusted and dependable partner for all your auto shipping needs. Our team of skilled professionals is committed to providing you with a smooth and worry-free experience.We prioritize the safe and prompt delivery of your vehicles, ensuring they receive the utmost care and attention throughout the process. Rely on us to handle your vehicle shipping requirements with utmost professionalism and proficiency. Contact us now to discover more about our comprehensive range of services and experience the difference we can make for you.
Xpress Auto Transportation Inc (xpresstransportation.org) has 590 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
590 approved reviews, newest moderated first
Great compnay to work with. Alen Parker was the attendant. very nice and communicative person. thank you
By Thomas C.
Response from Xpress Auto Transportation Inc· Apr 22, 2025
Thank you so much, Thomas! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Excellent customer service! Andrew is very professional and a pleasure to do business with.
By Gail-Anne R.
Response from Xpress Auto Transportation Inc· Apr 22, 2025
Thank you so much, Gail-Anne Reynolds! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
kevin miller great dispatcher! good communication thank you!
By Dato R.
Response from Xpress Auto Transportation Inc· Apr 22, 2025
Thank you so much, Dato Ratiani! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Very professional met all the terms agreed upon I will definitely use his company again will refer friends and family also thank you Mr. Theodore
By Jimmy C.
Response from Xpress Auto Transportation Inc· Apr 1, 2025
Thank you so much, Jimmy! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Hello. I want to say thank you for making it easy getting in touch with customer nd have such an informative broker. Alex Brown. He did a great job with this load.
By Rai C.
Response from Xpress Auto Transportation Inc· Apr 1, 2025
Thank you so much, Rai! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Tim Taylor was excellent great service and made it very easy …awesome to work with !!!
By John M.
Response from Xpress Auto Transportation Inc· Apr 1, 2025
Thank you so much, John! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
I planned and signed a contract over a month out. Starting a week out I didn't get anything so I reached out to the company and received an email from "Hardy" indicated everything was good to go. Scheduled to be picked up on Monday, I did a follow up email on Friday, and on Saturday AM I received a response saying that he couldn't do it at the presigned contract price and he wanted to re negotiate. This was arranged a month in advance - I hadn't seen the warnings, so I was getting leery and sure enough. I do have the emails, and such regarding this. This is fraud...its called bait and switch and to do this to a disabled veteran who has a tumor on the pituitary who can't be put under stress...and relocating for medical purposes, this is just wrong.
By Lbb B.
Response from Xpress Auto Transportation Inc· Jun 17, 2025
We are truly sorry to hear about your experience, and especially regret any added stress during an already difficult time. We hold deep respect for our veterans and would never intentionally mislead any customer. While carrier availability can change market rates, we understand how upsetting this must have been, especially given your circumstances. We are currently reviewing your case internally and invite you to contact us directly so we can better understand what happened and work toward a resolution.
Excellent Customer Service from Theodore and the actual driver that picked up my vehicle! Competitive prices, No pressure or hassle and my car was delivered in less than 48hrs I'll definitely be using them again!
By Wendy
Response from Xpress Auto Transportation Inc· Apr 1, 2025
Thank you so much, Wendy! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
