xpatfone.comReviews of xpatfone.com

The person calling me cannot hear me. Reached out to customer Service who repeatedly tell me to send call logs, move closer to wifi source, switch off VPN. I have done all those things many times and yet nothing changes and they have no solution. Do not use this service if you have an alternative it’s worse than useless

Have tried repeatedly to make contact via their website but unable to send a message due to a fault relating to verification . Tried phoning -- no answer -- left messages no response . Cannot recommend

There was a time when it had a few bugs but the last year or so it’s been very stable for the two numbers I have with them. I’m currently in South America and it works really well for calls and receiving SMS messages from the bank. All considered when it’s combined with an eSIM data package it works brilliantly. If you are in Europe the other ingredient is a Three SIM that provides an additional UK number and the required data for the xpat app.

Works great. This will work for you as long has you have good internet/Data. i am in Albania. for Data i use Saily.

Abysmal non responsive sevice

We haven’t subscribed yet but wanted to speak to someone who can help with my queries, left numerous of messages and emails for over 4 days now, not one phone call or reply to any of my emails. They claimed they would answer your email in 3 minutes…not a hope! Go elsewhere!

The service was very buggy as it kept dropping out. Sometimes it sounded like a helicopter on the line. Sometimes it worked quite well. Unlike calls on WhatsApp, FaceTime, or Zoom that were crystal clear. The customer service was poor. Even with really fast 5G or Wi-Fi, it didn’t work well. I would not recommend it. Texting kept getting stuck and I had to keep closing the app and starting again. It was handy to have a texting service, but I’ll be looking for another service. I used this service for six months. Sometimes calls would work, but it wasn't reliable enough for work and to book client calls. I was using an iPhone 14 Pro from November 2023.

Xpatfone, Devyce, and their app are extremely easy to use and their customer service and support is fantastic. I have contacted them several times via email and their staff have always been friendly, fast, attentive, and knowledgeable. Great company and exceptional value for money. Highly recommended!