Great customer service on a timely manner
Great customer service on a timely manner. Was able to resolve my concern as soon as possible.
By Chesca Joyce F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
322 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Microsoft, Adobe, Mercedes, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact, boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:1) Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts2) Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries3) Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Xoxoday (xoxoday.com) has 322 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
322 approved reviews, newest moderated first
Great customer service on a timely manner. Was able to resolve my concern as soon as possible.
By Chesca Joyce F.
Very nice experience. Service is very good
By RAM J.
I have been redeeming my bonus from xoxo many times it has been an easy process thank you
By Ridahun J.
The chatbot has transferred me to a chat agent who was persistent to investigate the complex issue that I had and the proposed fix he provided worked like a charm!
By Mohamed S.
Very Good service I drop mail it resolved with 30 min. Very fast and quick support
By Saurabh
i had a query regarding my Steam gift card & reached out to the team, they have provided a quick resolution. Keep up the good work.
By sathya
When I got problem in redeeming my suregift voucher kshs388/- code648623615132,I conducted them.Their response as to what I should do was prompt. As I was navigating through the redeeming instructions, they were on my back wanting to know my position,have you succeeded, can we be of any other assistance ,kindly get in touch. For every mail I send them ,they were there by return mail with details and clarity.I really felt at home with this company ,more so this was my first encounter with them. I'm really Delighted. I'm Delighted
By Robert N.
Extremely satisfied with the responses from the team. It was quick and up to my point of concern.
By Amit K.