Responded to my issues and were very…
Responded to my issues and were very helpful
By Gerry S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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14 reviews
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XOUNTS is a unique combination of wireless sound, ambient light, and beautiful design, making it the best speaker choice for practically any space. It delivers a perfect synthesis of lively, room-filling 360° sound, atmospheric light, and the ability to express yourself with interchangeable style covers. With its unique obelisk-style shape, you’re sure to get attention no matter where you put it.
XOUNTS (xounts.com) has 14 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
14 approved reviews, newest moderated first
Responded to my issues and were very helpful
By Gerry S.
Very dissatisfied amount of money I spend on this speaker and the tweeters rattle the way they do constantly having to wipe my hands down the exterior walls of the speaker to get the tweeters to come back into function some songs they play nice some songs they ain't s*** yes I am very dissatisfied with the quality of this speaker for the 750 bucks it cost me
By Dean M.
Customer service was helpful on letting me know when my package will arrive after I asked, recieved my xounts speaker, was packaged very nice, went together well. But after listening to music thru it I wasn't very pleased. I thought it would be a bit louder than it is. Volume knob on the speaker doesn't do anything, it's all controlled by volume on my Bluetooth device. All in all I think it's way over priced for what I got.
By michael E.
Only received one speaker and trolley and I ordered two and paid for two! No response from you as of yet
By gerry S.
The sound sucks , not worth the price
By Robert B.
Speaker is OK…definitely not worth the cost. Customer service after the sale was terrible. Buyer beware
By Michael S.
Response from XOUNTS· Dec 9, 2022
Hi, We are very sorry to hear that you are not 100% happy with our product. We care very much about customer satisfaction and have therefore worked very carefully on the design and manufacturing of the XOUNTS. Additionally, we have received a huge amount of positive feedback from customers all over the world – and we want you to be a part of these happy customers. We would be more than happy to help you make your XOUNTS experience as positive as possible. Feel free to contact us again and we will find a solution. Best regards, Your XOUNTS team