XGIMIReviews of xgimi.com

Product is excellent.

The XGIMI Flip 4K is our first projector. While we were initially hesitant to spend this much on a projector, a comparable TV at this size would have been significantly more expensive. Our doubts turned out to be completely unfounded. The device feels well-made and has exceeded our expectations. The image quality is excellent. The built-in speakers are adequate, but I would recommend using a separate audio device. We connected a Samsung soundbar via Bluetooth, which works very well. So far, we have mainly used the projector with 4K content, and the picture quality is impressive. Considering that you can easily scale the image beyond 100 inches, it really does provide a proper cinema-like experience. The Flip itself is surprisingly small and easy to carry around. The handle also doubles as a small stand, and there is a standard tripod mount if you want more flexibility. The image size and position can also be adjusted digitally, so you have quite a bit of freedom when setting it up. A few things are worth keeping in mind. Using Google TV requires an internet connection and a linked Google account. You need to sign in if you want to download apps. However, the projector can still be used completely independently via HDMI, which is how I initially set it up. The automatic keystone correction and image adjustment could definitely be improved, although I understand the technical limitations of a device this compact. We don't have a dedicated projector screen because our walls are completely smooth. Our projected image sits between two large IKEA shelves, and the automatic adjustment does not reliably detect the available edges and corners. I recommend adjusting the image manually. The manual settings are straightforward, and you can easily correct the proportions, position, and size of the image yourself. If you don't move the projector to a different position every time you use it, you can simply set it up once and leave the settings as they are. I had a positive experience with customer service. After placing the order, I realized that the projector was going to be shipped to my old address. I contacted support, and they were able to update the delivery address in time without any issues

Excellent value for money! We loved the projector and continue to use it everyday without any issues.

Bought it purely because of the hype in the local forum, and honestly? I'm extremely happy I went with this company.​The picture quality for a 4K projector at this price point is just amazing. The color depth is incredible. I'm comparing this to an Epson LS12,000 – and the differences? Really small between a $1200 projector and a $5000 one. I'm projecting on a wall instead of a screen, and I'm just blown away by what I got.

I’ve been using my XGIMI projector for over 10 months and was more than happy with its quality—I had no intention of switching to anything else. One day, I noticed a slight white glow in one corner of the image during transitions between streaming services (though it wasn't noticeable at all while watching content). I reached out to customer support simply to ask if there was a service center where I could have it checked. At first, I communicated with Gecko, who explained that local repair options weren't available and offered to replace my unit with a brand-new projector from their returned stock, assuring me it would be in perfect, unused condition. After a brief hesitation, I agreed. Because of an upcoming vacation, I couldn't ship my projector right away, so I contacted support again two weeks later and spoke with Lucas. Lucas kindly confirmed that the offer still stood, and I proceeded with the return. To my pleasant surprise, the replacement arrived just a few days later, and it was genuinely brand new, still in its original plastic wrap. The projector has been working flawlessly since then, and I couldn't be happier. Based on my personal experience, I can fully recommend XGIMI. I am completely satisfied with both the quality of their products and their outstanding, responsive customer service!

I've used XGIMI support twice now. First with my Mogo 2 Pro (original) with software issues that were partly a limitation of Android TV and the device not being Netflix certified. They were as helpful as they could be but the version of Netflix they had me install, where you used the remote to move a cursor around the screen, wasn't for me so I use a Chromecast 4k with it which is actually better as the Mogo 2 Pro can accept a 4K input and downscaled to 1080P it still looks better and runs smoother than the standard 1080P from its own apps. The second time, recently, was for a dead pixel on my Mogo 3 Pro. Sharon was very apologetic, helpful and patient and the whole process was fully explained, fast and easy. I arranged for the projector to be picked up by Royal Mail on a Monday, I'm housebound due to health, and once received at the warehouse I had a replacement sent back out, along with the carrying case I'd returned my previous one in to protect it in transport, received by Thursday. I have also had my postage cost refunded via PayPal. Many thanks to Sharon, Danny and anyone else involved in my recent contact and return. Great service very much appreciated. I recently purchased an XGIMI Horizon 20, my third XGIMI projector, and it's a beast of a machine, and a steep learning curve from the other 2, as it does so much more. It's almost a TV replacement. Although it can't beat my OLED TV for blacks everything else it matches but the projection size definitely beats the TV size especially for gaming. I'm light sensitive so don't have bright sunlight or lights to affect viewing so the Horizon 20 standard is bright enough for me but there are 2 more if brighter is required.

I can only relay my recent experience with XGIMI with nothing but a glowing review. I've recently, with the incredible help of Eudora, managed to purchase a Horizon 20 projector, at a discounted price, after reaching out to XGIMI's customer support team after a discount code expired. As I was just one day late claiming said code, Eudora couldn't have been more helpful in dealing with my request to have the code reinstated thus enabling me to make my purchase. The projector itself is simply outstanding, if you happen to be reading this review and concerned about buying the cheaper model in the Horizon range then don't be. The picture quality and especially brightness levels are exceptional, especially as this model sits at the bottom of the lumens levels in the range. I do have blackout curtains in my living room but the picture is still visible in my well lit room. Thanks again to the collective team @ XGIMI and especially Eudora, I look forward to exploring more purchases of other products in your range I'm interested in. Warmest wishes, Nick...x

Ich kann nur positives über den Kundenservice berichten. Sehr höfliche Kommunikation, Fotos & Videos geschickt, sofort ein UPS Label bekommen, hingesendet und paar Tage später ein Ersatzgerät bekommen. Besser ging es nicht.