It is not worth buying products from…
It is not worth buying products from this company, the projectors break down after only one year and their service is particularly poor, have another provide much less money with much better quality.
By Roi H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
154 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At XGIMI, we delve into the realms of multi-functional smart projectors and laser TVs, pioneering innovative solutions that elevate people's enjoyment and enhance the quality of modern living. Immerse yourself in unparalleled visual experiences, where technology seamlessly blends with lifestyle, setting new standards for enjoyment and enhancing the quality of your everyday moments.
XGIMI (xgimi.com) has 154 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 99 reviews with 1 star · Clear filters
It is not worth buying products from this company, the projectors break down after only one year and their service is particularly poor, have another provide much less money with much better quality.
By Roi H.
Hi, Just to warn people before buying a product from XGIMI. If you have any troubles during your order, they'll not solve it. I bought a 800€ projector and I never received it, never signed it. I spent 3 month with their service without any solutions found, they also didn't refund or replaced it. I assume it's the same thing for their after-sales service. Avoid this brand, Best,
By Alex C.
I got two of their projectors and they both died within 18 months. Cheaply made projectors that look good on the outside but are poorly built from cheap parts. Endless issues with well know streaming apps not working and when they do eventually work XGIMI introduces a new firmware update that breaks it again. No customer service or repair centres outside of China. Avoid this brand!
By Oliver S.