Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
304 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because we care! Our primary goal is to serve you, individually, one customer at a time, with exceptional product knowledge, outstanding service, and a diverse collection of high quality drum and percussion instruments. Every one of our customers has very specific requirements, and we pay close attention to meet and exceed them. Package all of this up with the best web shopping experience that assists you at every step to find exactly what you're looking for as quickly and efficiently as possible, and that's what we deliver.
X8drums (x8drums.com) has 304 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
304 approved reviews, newest moderated first
X8 drums is awesome! They called to let me know the Djembe rope I ordered was out and to make it right they upgraded me without adding the extra cost of the upgraded Djembe rope. Customer service like no other. Great job guys!
By Frankie S.
It was nice and easy
By John
I had no issues ordering from your website. It was easy to navigate, the information was clearly stated and I was able to complete my purchase in minutes. Thank you!
By Apryl
the process of looking for, finding and buying was made very easy by this website
By Douglas
The buying experience is much better than retail. These guys have a huge knowledge base and experience with almost every world percussion brand on the market and have used many first hand. When you call them you are talking to real drummers who use this gear every day, not some overseas call center taking orders. The item I ordered was out of stock and time sensitive and these guys were willing to bend over backwards to do whatever they could to make it right. I was originally expecting them to be biased toward their own private labeled brand, but it is definitely not the case. The customer service is top notch and they are great with taking calls, staying on top of orders, and following up on things. I would highly recommend these guys if you are in the market for anything world percussion related.
By Brian
My daughter ask me for a drum, i went on the website found the drum and it was so easy to order and the shipping was free
By Gina
I ordered this didge to compare with my home made sticks,bamboo and pvc. I like the sound and pitch, easy to play,nice looking. Bore needed cleaning,may modify mouthpiece a bit. Over all nice instrument
By Thom
I'm so happy to have found this place. Great selection, at great prices. Easy to order. My percussion instrument arrived on time, as promised.
By Larry
