Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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X-Plane (x-plane.com) has 8 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1 review with 2 stars · Clear filters
They once had great customer service, now 7/2026 it is slow (two days for a response) not well informed and apparently not educated in the software they are supposedly supporting. I remember back in the day I actually got help from Austin. I understand they have grown but outsourcing customer support seems to be a bad decision.
By Robert P.
