Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
98 reviews
WyndySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wyndy connects families with dependable, background-checked nannies and babysitters for flexible, on-demand child care. Whether you need help after school, during work hours, or for a night out, Wyndy’s trusted community of sitters is here to support your family’s unique needs.Founded in 2017 by parents who understood the stress of finding reliable child care, Wyndy was built to make the process easier, safer, and more personalized. Every sitter on the platform completes a rigorous vetting process—including identity verification and a background check—so families can book with confidence.Through the Wyndy app, parents can post jobs, communicate with sitters, and make payments all in one place. And with our concierge nanny service, Wyndy offers hands-on support to families looking for longer-term care solutions.Thousands of parents across the U.S. trust Wyndy for their child care needs—and sitters love Wyndy for its flexible scheduling and meaningful work. We’re proud to make life a little easier for busy families and the amazing sitters who support them.Learn more at www.wyndy.com
Wyndy (wyndy.com) has 98 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
98 approved reviews, newest moderated first
Customer service here is very lacking. I have been trying to contact them, via their email, for over a week. Finally got a short reply and no explanation behind the reply. Replied for an explanation and now 3 days later still no reply from them. So 5 emails on my side, 1 on theirs. That doesn't say anything good about their customer service to me, at all.
By Unhappy C.
Awful app. Sitters not fully vetted. Sitters steal, invite boyfriends/girlfriends over to have sex while on the job, ignore the kids they are sitting, verbally abuse the kids, etc. All the company does is pacify parents by throwing discounts at them. This doesn't fix the problem. I've also been told by a few sitters that they do not feel safe using Wyndy since parents are not vetted AT ALL. Anyone can create a 'parent' account if they want to lure a young college student over to their house and Wyndy doesn't do anything to stop this or protect their sitters.
By Pamela J.
