Wyndham WorldwideReviews of wyndhamworldwide.com

I’d like to file a complaint about one of your timeshare sellers- Gary Gallant. He signed me up for one of the presentations in Pompano Beach. I arrive early to check in. I’m not on the system. And then I’m told I’m not eligible to sit through a presentation for a 8/7 vacation. I’m supposedly getting my $40 refund but what a waste of my time and I was looking forward to my vacation that I’m no longer eligible for because of one of your sellers. I’m frustrated about the whole situation.

If they promised a 90 min. ordeal, 90 min's from when your rep takes you back to meet, you should be able to leave & receive your gifts at the gifting or check in desk, regardless of having the boss come over, exit interview, etc. Idk this until a Hilton timeshare. Wyndham kept me (Nashville, TN) about 2.5 hours on what was promised to be a 90 min. I was told no high pressure tactics. There were plenty of those. Their rewards partner, giftcerts.com, is complicated to use. Call a rep for how to properly search cities and dates or you'll only end up finding oddball dates in far flung countries. I won a free 7 nite stay. Due to unavailability of dates I needed I had to pay a discounted price; but was not free. Availability changes daily, so you can book anytime to use your stay, not just 30 days out. Watch out bc not only will you need to pay taxes and/or resort fees, but you'll owe for parking if that's applicable. Any additional rewards they promise you will most likely involved going to ANOTHER time share pressure meeting. The sales rep that did my intake at the mall where I won the 7 nite was great, but others in the company like Adam Sindel ignored all but 1 of my calls, texts, and emails when I had questions. Be sure to keep up with EVERYONE's info that you deal with in the process. And I'm glad I didn't sign up. There are so many hidden additional fees, restrictions, etc. they kind of sneak in along the way or that you'll find out later about using your program if you sign up and pay in to it. Stand your ground, and don't register. I will never trust Wyndham.

Club Wyndham canceled my family vacation reservation without telling me. I was informed when I contacted them to confirm my reservation. When I called to try to rebook the reservation I was quoted different prices and different (additional) point values by different representatives for the exact same unit on the same dates. They ended up telling me I would need to pay an additional $900.00 for a reservation they cancelled.

I spent 25 minutes trying to get information corrected on my account on a Sunday. Not only did it not get resolved, but the phone went dead and no one called me back. This has got to be the worst customer service ever. Now I will have to call back and try to get this resolved. Looking forward to spending more time on hold.

AVOID AT ALL COSTS. We got suckered into what they promised would be a 90-minute presentation on 11/02/2024, but FOUR HOURS LATER we walked out with a WorldMark timeshare we never should have bought. Right off the bat, I told them I'd been widowed just 9 months earlier and was in a brand new relationship. Did they back off? Nope. Instead, they doubled down with high-pressure tactics and fake urgency, claiming "prices will NEVER be this low again!" Person after person kept coming over for hours, throwing in "free" weeks of vacation to seal the deal. They rushed us through paperwork in about 30 minutes and even had us open a credit card for the down payment. The lies were unbelievable. They told us "it's not a timeshare, it's real estate" and that it would be "easy to resell", which were completely false. They promised we could rent it out for passive income and vacation "anywhere, anytime," but when we tried booking Hawaii, there was zero availability. Other sites were actually cheaper than using WorldMark. We specifically told them NO JOINT OWNERSHIP due to our new relationship. They smiled and agreed, but guess what? My partner was added as co-owner WITHOUT our clear consent. They conveniently failed to disclose that maintenance fees skyrocket over time, that special assessments get added on top of regular fees, that our kids would inherit this financial burden, and that we had a legal right to cancel within 5 days under Nevada law. The "free gifts" were worthless with impossible restrictions. The worst part? We've paid $16,800 and have NEVER used it once because we can't get bookings. The relationship ended, but my ex is still stuck on the contract. This company preys on vulnerable people. Save yourself the money and heartache. Run far away

I strongly advise against purchasing a timeshare through Wyndham Destinations. My experience has been marked by continuous misrepresentations and high-pressure sales tactics from the very beginning. I was initially told that purchasing points would provide flexible vacation options but quickly discovered that adequate usage required buying increasingly more points. Throughout my membership, I've been subjected to mandatory sales presentations disguised as account updates, often being held far longer than promised despite clear time constraints. Sales representatives made false promises about membership benefits, including claims that achieving certain status levels would eliminate maintenance fees, which proved completely untrue. Finding available accommodations at desirable locations and times has been nearly impossible, yet the only solution offered is always to purchase more points. The maintenance fees have escalated continuously with no member input or control over increases. Most disturbingly, during what was presented as a routine account review, my paid-up properties were traded for a new property that came with an unexpected mortgage obligation—a fact not disclosed until after I had signed. The right to rescind was never mentioned. The pattern of deceptive practices, from initial misrepresentations to ongoing high-pressure tactics, demonstrates a complete lack of honest dealing. I feel misled about the true costs, limitations, and obligations of timeshare ownership. Save yourself the financial burden and frustration—do not purchase a Wyndham timeshare.

If there was less than 1 star, they would get it. After over 20 years of never missing a maintenance payment, i had my wallet pick pocketed and the card stolen that paid maintenance. Behold, the thieves that they are, they assessed me a $300 penalty for being 4 days out of the grace period, after no issues for over 20 years. They waited until after the grace period to notify me that my card was not charging. At every turn Wyndham Vacation Rewards will put it to you, and regardless of their rhetoric about caring , they only care about themselves. If this were my company there would be a culture change.

Even less than one star. The 2 places we stayed in in Florida were just dirty, ill-kept, with smokers everywhere in spite of the no smoking signs. Sheets and pillow cases were full of stains and hair.The extended stay suite was really shabby and depressing. There was no breakfast even when advertised. I don’t understand how these places can be rated 3 stars. This was my first and last experience with Wyndham.I can only strongly recommend to avoid them!