I am a real customer
I am a real customer, bought the Wuben G2 after seeing it on reddit. The charging port cover tore off and the port would fill with lint on my keychain. Customer service came through for me and replaced it!
By Hawkeye
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
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386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wuben offers diverse lighting solutions known as its best EDC flashlight, quality headlamps, rechargeable led flashlight, bike lights & penlight.
Wubenlight (wubenlight.com) has 386 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
386 approved reviews, newest moderated first
I am a real customer, bought the Wuben G2 after seeing it on reddit. The charging port cover tore off and the port would fill with lint on my keychain. Customer service came through for me and replaced it!
By Hawkeye
I have had nothing but the best experience dealing with Wuben. Their customer service has been extremely friendly, and they flashlight are the best on the market!
By Tanner S.
tracked and field dressed my 2023 deer in the dark in DAYLIGHT conditions!
By stevie_funfur
Great product
By Andre M.
Awesome product and great customer service. I highly recommend Wuben!!
By Andy E.
Top quality and above expectations.
By Eulito S.
Order is stuck somewhere in china, didnt receive anything after more than 2 weeks... Only mails, asking me to rate the product... The website should prominently point out, that products will be shipped from china.... It doesn't...
By Loco
Response from Wubenlight· Dec 7, 2023
Hi Benjamin, We sincerely apologize for the delay in your order currently stuck in China. Because our German warehouse had limited stock at the time when you placed your order, we opted to ship from China, with a usual transit time of 15-25 working days. However, during the "BFCM" period, the entire logistics chain experienced a delay of 2-8 days, and we estimate an additional 8-13 days for your order to be delivered. We apologize for any inconvenience caused. We are continuously working to improve our services, and we will also address the issue of clarity in our website information, as you pointed out. Thank you for your patience and understanding. Best regards, Wuben Customer Support Team
Good build quality. Easy to learn the different light settings.
By Dennis D.
Response from Wubenlight· Dec 5, 2023
Hi Dennis, Thank you for your positive feedback! We're glad you appreciate the good build quality and find it easy to navigate the different light settings. Best regards, Wuben Customer Support Team