Good support
The problem was easy to solve with your tutorials, help was fast. Everything great!
By STANISLAVA K.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
612 approved reviews, newest moderated first
The problem was easy to solve with your tutorials, help was fast. Everything great!
By STANISLAVA K.
Thanks WPForms for your AWESOME Customer Support. I'm a Novice user and know just enough to be dangerous. You've answered all my questions within 24 hours and haven't left me feeling alone trying to figure things out on my own. Thanks Again, I truly appreciate your support! Mary Ann
By Mary Ann L.
Great plugin for forms. And support was quick and had very detailed and helpful proposals for solving my issue! Thank you very much!
By Kunde
Great service!
By Eline van der S.
I was concerned because I was getting spam content with my contact forms and Omar was great, I followed his suggestion went in and added to keywords to the keyword filter and enabled country filter and entered the allowed countries. Thank you, Omar, I appreciate your support and patience. 😊 Kind Regards, Julie Doherty
By Julie D.
WP Forms has given a great and quick support with a problem, that we couldn’t solve ourself.
By Aabévé V.
I am relatively new to working with WP. I have built lots of basic, straightforward websites, but I just had a client request a more complicated form, reply, and action. I was stuck on how to make this work, and keep it simple. I sent my situation to support and that afternoon, they replied with several solutions and screenshots. And should I have any more trouble, ask for more help! Awesome!!
By David B.
Shocking. You can get the same service for free via other plugins. Auto renewed and doubled the price. Beware fake reviews, this is a terrible plugin.
By Admin C.
Response from WPForms· Nov 13, 2022
Thanks for the feedback. I'm sorry for any confusion about our renewals! New customers and licenses take advantage of an introductory discount, but that does not apply to renewals. We include information about this on our pricing page, checkout page, and, I believe, a few other places. We're not in business to pull a fast one over on people. We want to have a great product and earn our customers, which is why we have the 14-day refund guarantee. If you have feedback on how we can improve communication around it, please reach out. We appreciate all insights, especially the critical ones. Thanks!