User friendly with excellent after sales service
I have been using Wp forms on my website. I found all features extremely user friendly. Apart from this, their support system is very quick and helpful. Thanks Wpforms for your cooperation.
By Asmeeta
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
612 approved reviews, newest moderated first
I have been using Wp forms on my website. I found all features extremely user friendly. Apart from this, their support system is very quick and helpful. Thanks Wpforms for your cooperation.
By Asmeeta
Customer service is good and able to resolve the issue.
By Jacky Z.
A serious problem was taken seriously by the WPForms - they spent a lot of time looking into what was the issue and went to what were some extraordinary lengths to try to solve the problem and implement a solutions. First rate support!
By Castle Steel B.
Prashant was a very pleasant and dedicated supporter. We were able to solve my problem quickly and I am very satisfied.
By Andreas
Being experienced at installing WordPress and plugins in general, I was confident to be able to install WPForm myself. However, a conflict between the plugin and another plugin specific to my Hosting provider was too much for me to fix. The team at WPfom quickly found the problem and fixed it for me... So many thanks!! Now the plugin works great and I am pleased with it!
By Guillaume
Quick and responsive reply to enquiry
By Kirpaljeet S.
Even though the answer to my question was out of the normal realm of support, Joao went out of the way to still help me get to an answer. I like how they gave me options for additional support if I still needed it. All of the information that was shared was so useful & helpful. I truly appreciate the help I get every time I work with WP Forms.
By Danielle K.
Promptness of response time.
By Bee R.