SCAMMERS!
SCAMMERS! I placed an order on the 13th July for a bulldog whiskey. The amount has come off my account but I have received NO email to validate the purchase or track my parcel. I have emailed and tried to contact!!!!
By kirsty V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
522 reviews
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Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
522 approved reviews, newest moderated first
SCAMMERS! I placed an order on the 13th July for a bulldog whiskey. The amount has come off my account but I have received NO email to validate the purchase or track my parcel. I have emailed and tried to contact!!!!
By kirsty V.
I ordered 5 toys for aggressive chewers, guaranteed to be replaced if my dog destroyed them. Within 20 minutes, the toys were completely destroyed. I took a picture and sent to the company, no one responded. I've emailed several times, with no response. These toys are sub-par and a complete waste of money.
By Joan S.
My dog chewed the toys within a half hour. I have been trying to get a refund since January. No response to my emails to customer service. This company is clearly a rip off.
By Mary S.
I received 2 toys for aggressive chewers which were taken apart within a few minutes. I contacted the company and only been offered replacements for which I have had to pay for shipment. My dogs are a miniature poodle and 4 month old toy puppy. Had to get the squeaker, stuffing and fur out of her mouth. They are actually dangerous and definitely not fit for purpose. If the replacements are just as bad I will insist on a full refund. A complete waste of money and online description totally wrong. We have been misled
By Beryl A.
Terrible service. The "indestructible" toy was destroyed within half an hour by my puppy. The so called over $200 surprise gift for $17 was a small toy that lasted all of 5 minutes! Don't buy from this company!
By Brigette E.
Garbage. The parrot lasted a whole 3 minutes
By Doris
I ordered dog decanter for Fathers day. They never came. Recieved a tracking # WNBAA0360507696YQ but can't find a carrier it's with. Customer support phone # goes directly to voicemail like it's someone's personal cell phone. Sent 3 emails to customer support. Haven't responded. Now I have to go thru my credit card company for fraudulent charges.
By Sandra L.
Never received an order!!! No contact from the company!
By Mish