Scam
Scam! Do not purchase. Toys destroyed within one day & no response from wowpetsmart! Shocking theft of people’s money!
By Angela F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
522 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
522 approved reviews, newest moderated first
Scam! Do not purchase. Toys destroyed within one day & no response from wowpetsmart! Shocking theft of people’s money!
By Angela F.
My German Shepherd tore out the stuffing and squeaker within 15 minutes of receiving his toy squirrel. The description is a joke!
By Anna H.
Just like the other reviews, do NOT buy. Toys destroyed quickly and no customer service response. If I could give negative stars I would.
By Nick
I ordered indestructible dog toys advertised as buy one get one free back in November for my dogs Christmas. Received 12/28 and not as advertised. I was charged over $50 for 4 smaller animals. Took my Cavalier 5 minutes to put a hole in one! Also came via USPS with return address of Jane Chen in NJ
By Cheryl L.
Absolutely waste of money. Toys are made in China, cheap toys, my dogs ripped them off within few minutes. I was waiting for the delivery over two weeks. Tried to cancel after 8 days, I send multiple emails but no response.
By Agatha
Much like everybody else said I wish I had read the reviews before I spent $35 on two toys that I have never received. I have contacted them with no response. I’ve emailed I’ve called. Nothing I don’t have any information at all. Do not buy!!!!!!!! ZERO STARS!
By Lisa M.
Bought two. First one was destroyed within 15 minutes, second one took even less time to destroy as the dog- Border Terrier knew where the weak point was. What a waste of money!! Such a poor product and misleading advertising!
By Patricia B.
Advertised as toys for heavy chewers, offered buy one get one free. Never received free toys and ones we did lasted about 5 minutes . No reply to replacement request. Don't bother might as well go to Poundland.
By Steven B.