Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VISION To make the best metal products in the world.MISSION To provide the world’s best shopping experience of custom metal products through superior design, innovation, and strategic partnerships.WHY COPPERSMITH®Designed in Minneapolis. We partner with the world’s greatest artisans, manufacturers, and industry-leading brands. We strive to deliver the highest quality – the most trusted service in the market. With our selective integration model – we pair with the best in class internal components to ensure your centerpiece is built to last & functions flawlessly. VALUESEmpower DesignersBuild products to last.Details are important.Be Sustainable.
World CopperSmith (worldcoppersmith.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
465 approved reviews, newest moderated first
Nice product, take a while to get it. The copper hood was well made and fit our customs specs exactly!
By Yolanda
Response from World CopperSmith· Feb 1, 2019
Yolanda, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future.
Decorative Sink came in as described , packing crate was awesome it would be hard for trucking company to damage but im sure it has happened
By Allen
Response from World CopperSmith· Feb 1, 2019
Allen, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We hope you'll visit us again soon!
Most beautiful tub I have ever seen. We built a whole building for it! Love the sink too although it didn't quite look like the photo.
By Stephanie
Response from World CopperSmith· Jan 31, 2019
Stephanie, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We hope you'll visit us again soon!
Good products but.poor. Communication and follow up
By Ivan
Response from World CopperSmith· Feb 6, 2019
We’re sorry to hear about your experience. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
Beautiful copper sink!! Earlier then told which made me happier!!!
By Tracy
Response from World CopperSmith· Jan 31, 2019
Tracy, Thank you so much for this 5-star review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I can't really say how good or bad the hood is. Based on the fact that the lead time was 8-12 weeks, we ordered the hood a month before we started the house, only to get the hood in a little more than 4 weeks. So, the hood is sitting, crated, in our warehouse. I hope it looks and works like we anticipate. Their communication is great, but without a reliable time frame, we jumped through hoops we didn't have to.
By Robert
Response from World CopperSmith· Feb 6, 2019
We’re sorry to hear about your experience. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
Absolutely stunning. No question! I asked for a 11" tub and they had no problem creating what i wanted. Awesome
By Jim
Response from World CopperSmith· Jan 31, 2019
Jim, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Fantastic customer service, and problem solving skills, and also extremely nice and polite, i would and will definitely buy other products they sell.
By CJ
Response from World CopperSmith· Jan 31, 2019
CJ, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
