Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VISION To make the best metal products in the world.MISSION To provide the world’s best shopping experience of custom metal products through superior design, innovation, and strategic partnerships.WHY COPPERSMITH®Designed in Minneapolis. We partner with the world’s greatest artisans, manufacturers, and industry-leading brands. We strive to deliver the highest quality – the most trusted service in the market. With our selective integration model – we pair with the best in class internal components to ensure your centerpiece is built to last & functions flawlessly. VALUESEmpower DesignersBuild products to last.Details are important.Be Sustainable.
World CopperSmith (worldcoppersmith.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
465 approved reviews, newest moderated first
This custom-made table top is beautiful and much better than I thought it would be I’m very pleased service was incredible
By Donna R.
Response from World CopperSmith· Oct 11, 2019
Donna Richards, wow! Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Beautiful product, timely delivery (in fact, earlier than promised by a week), and AMAZING customer service. Cannot recommend enough, especially if you want a gorgeous copper oven hood.
By Jill
Response from World CopperSmith· Oct 9, 2019
Jill, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority; it's customers like you that make our job wonderful. Please let us know what we can do for you in the future!
Fast communication. Able to customize an order for me without any issue. Highly recommend.
By IwishIwereaMermaid
Response from World CopperSmith· Oct 11, 2019
IwishIwereaMermaid, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We hope you'll visit us again soon!
Austin was truly amazing. I contacted Austin at the last minute and needed a customized vent hood for a high-profile development in Houston. The urgency is I needed it prior to a grand opening which will include the mayor and other government officials. Austin was professional, knowledgeable and helped to push the order through. The vent hood was delivered one week earlier than what I was originally told and this is all do to Austin. Austin is an asset to Coppersmith. The product looks amazing! I will use CopperSmith again and ask for Austin.
By KL68 C.
Response from World CopperSmith· Sep 23, 2019
It was a pleasure serving you. We really appreciate you taking the time to share your feedback. We’re glad your vent hood is everything you hoped for. Its customers like you that make our job wonderful. We hope you'll visit us again soon!
They have been wonderful to work with!
By Kim M.
Response from World CopperSmith· Sep 23, 2019
Kim Michaud, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority. Please let us know what we can do for you in the future!
Customer Service is excellent I had ordered the stainless steel hammered farmhouse apron sink at the direction of my client. The order was placed feb 26 2019. Due to the extensive renovation of a historic home and issues that held up the project we did not install the song until the end of August. The clients were taken back a little by the apron having some waviness to it due to being handcrafted. The sink is beautiful but it bothered them. Coppersmith offered a full refund! In the end my client decided to keep the sink and overlook what they thought were defects. I think if they would not have offered the refund the client would have felt “stuck”. It is my feeling that they will enjoy the beauty of this beautiful sink and come to appreciate the artistry of the Maker. Thank You.
By Darlene
Response from World CopperSmith· Sep 19, 2019
Darlene, thank you for taking the time to leave this 5-star review! We really appreciate you being a loyal customer and helping to share the word about us. We hope to serve you again in the future!
As a designer this was the best hood experience I have had - and the product also was beautiful. Thanks so much. Di
By Diana B.
Response from World CopperSmith· Sep 12, 2019
Diana Bales, we are incredibly grateful that you took the time to leave us this review. Our company values our trade partners, and we are committed to providing the highest service standard possible. We hope to serve you again.
Austin was great to work with pricing and with the actual order. Product was delivered on time. Great experience !!!
By Phil R.
Response from World CopperSmith· Sep 12, 2019
Phil Randall, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
