Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
130 reviews
WorkableSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Workable is an all-in-one HR platform that helps businesses find great candidates, hire faster, and manage their teams more effectively. With a world-class Applicant Tracking System and a flexible HRIS, it’s your system of record for everything HR. With Workable, you can:1. Source talent: Post to 200+ job boards and access 400M+ candidate profiles2. Simplify hiring: Use AI-powered screening, self-scheduled interviews, and automated offer management3. Manage employees: Automate onboarding, store HR data, and handle performance reviews4. Track time & attendance: Manage time off, monitor work hours, and generate payroll reports5. Leverage AI: Source candidates,write personalized emails, and create interview kits effortlesslyWorkable is designed to be easy to use, with a mobile app for on-the-go management and outstanding customer support. Our software is trusted by over 30,000 companies in more than 100 countries, helping them build high-performance teams.
Workable (workable.com) has 130 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
130 approved reviews, newest moderated first
I'm very new here and the support rendered by workable team (Marios) was indeed great and saved a lot of my time... Thanks and continue your good work. Regards, Jerold Yogaraj, HR Officer - GCC Services
By Jerold Y.
Great, platform and their support staff is extremely helpful and easy to work with. They go out of their way to provide excellent customer service. When I drop a ticket, I know it will be resolved quickly. I have nothing but nice things to say about this company.
By Rosanna V.
I have used and implemented workable on multiple occasions and it is my go to ATS. Their service is excellent and the products superb!
By Tris R.
I read some of the negative reviews here with surprise and a little cynicism. I’ve used and implemented Workable at a number of clients. It’s intuitive and responsive and part of its beauty is its logical flow. An example of its intuitiveness is that hiring managers just use it - it makes sense , and have had no pain in adoption. Contrasting to some reviewers, I have found the help function super responsive- I would advise this might be a more logical route to follow than emailing the CEO! Workable is also responsive to product feedback and thankfully, in contrast to some enterprise software companies outside of the ATS space , does not let major users dictate what should be done for all, mirroring their broken processes. I make no apologies for the gushing review, and have no financial relationship with them
By Ken W.
The Workable ATS has the possibility to customise the hiring process for each vacant position and this will make it more flexible than many other options. Unlike other systems Workable doesn’t try to make me change my processes to fit with the software so we still get to communicate our culture through our process. Also, we can assign each hiring project to different members of the team. Various reports based on the most important hiring KPIs is another advantage. Workable also have a built in sourcing tool called “People Search” which is so useful in finding contact details and hard to find candidates from the web.
By Nick Y.
This is by far the best ATS I have ever used. The interface is really simple, our hiring managers need little to no training on how to use the product as it's so intuitive. The platform makes it easy to post our vacancies to other free job boards which means we receive a large volume of relevant applicants. I've used the platform for at least 3 years and I haven't had any problems. The support from our account managers is great - they're always quick to answer any questions our hiring team has and they listen to our feedback on the product.
By Annie J.
This product simply does not work as promised. "free" postings do not post and tech support is a joke. I purchased Workable in mid Sept '17 and it worked the first 4-5 weeks and has not worked properly since. NO ONE seems to be able to resolve this issue and I have been in touch with someone daily. I am losing my "ash" daily!
By Richard M.
Says upfront post to 15+ FREE job sites, no credit card required. LIES!!! They get you to go through the entire process and there is NO way to post a job for free or without entering in credit card info. Don't waste your time.
By Todd M.
