Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
412 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 386 reviews with 5 stars · Clear filters
Amazing Plugin! Even better support team! Resolved issues on our website within hours. Thank you so much.
By Rebecca
Response from Wordfence· May 1, 2020
Thank you for the review, Rebecca! Glad your issues were resolved quickly. Let us know if we can be of service again in the future.
Happy to have wordfence protecting my site, gives great peace of mind. No hassle protection with alerts for plugin updates, security issues with plugins or abandoned plugins. Haven't needed support too often but when I have, they have been quick to respond and very helpful to all levels of expertise
By Ms A W.
Response from Wordfence· Apr 29, 2020
Thank you for the review, and we're so happy to learn that you're delighted with Wordfence!
Great suppport service.
By Australian Collaborative Education N.
Response from Wordfence· Apr 24, 2020
Thanks for the review! We're happy you are satisfied. Stay safe!
Wordfence is just excellent. I use the free version of the Wordfence plugin on many sites that I am tasked with keeping secure. I use the free Wordfence.com account to manage them all in one spot. The system works very well! I am happy with the site, the plugins, and especially the support. Every time I have had an issue, I was helped quickly and courteously. They also respond to feedback and suggestions.
By Ray W. J.
Response from Wordfence· Mar 12, 2020
Thank you for the kind words, Ray! We're delighted that Wordfence Central is a big help to managing all of those sites, and we're thrilled that our team is helping you solve problems and stay secure. If there's ever anything else we can do, please let us know.
Great plugin and excellent support. I really appreciate the advice I get from them if I open a support request and ask a question. I feel safer knowing Wordfence has my back. The podcast is also really awesome.
By John T.
Response from Wordfence· Mar 11, 2020
Thank you, John! We're happy to know that we're being of service to you. Please reach out if there is ever anything we can do to help you stay safe and informed!
It's very useful and I appreciate Wordfence team for this great job, I'm using free version now but I will upgrade it to premium as soon as possible.
By Rebeen S.
Response from Wordfence· Feb 10, 2020
Thank you for using Wordfence, Rebeen! And thank you for the review. Stay safe!
I run Wordfence on all of my WordPress sites to keep them safe. I cannot safe enough good things about their software, it has kept my site from being infected with malware several times and it has found changed files that an attacker tried to do. Great product! 5 Stars!
By Jeff D.
Response from Wordfence· Jan 10, 2020
Thank you for the review, Jeff! We're glad Wordfence is keeping your WordPress sites safe. If you ever need anything from us, we're here for you!
I've been a WordPress developer for quite a few years. It's just me, and I need tools and services that help me stay on top of my client sites without much fuss or cost. I used WordFence because it helped me update faster. When they started WordFence Central last year, I put all of my sites into that dashboard. Now, I have one place to check for updates and it makes maintaining sites easier. Their support team is amazing and they always make sure my questions are answered quickly and thoroughly. I don't install a WordPress site without installing WordFence, too.
By Alison C.
Response from Wordfence· Dec 15, 2019
Thank you for using Wordfence, Alison!
