The size was wrong but worst of all the…
The size was wrong but worst of all the the straps that crisscross your back are so loose it does absolutely nothing! Do not waste a penny on this people! Worst product ever!
By Lg
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
65 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wolfnotch is a technology company that specializes in designing and manufacturing innovative products that enhance the daily lives of our customers. With a focus on all-in-one smartwatches, wireless earbuds, comes with mechanical watches and gift products, Wolfnotch strives to provide high-quality and affordable products that exceed our customers expectations. Wolfnotch is committed to staying ahead of the curve with cutting-edge technology and features, while also prioritizing customers satisfaction and support.
Wolfnotch (wolfnotch.com) has 65 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
65 approved reviews, newest moderated first
The size was wrong but worst of all the the straps that crisscross your back are so loose it does absolutely nothing! Do not waste a penny on this people! Worst product ever!
By Lg
I selected 1-star only because 0-star wasn’t an option! This purchase was THE WORST of buying cheap, worthless Chinese junk AND the worst of being scammed experience EVER! It’s a junk product, delivered without ANY instructions or directions, backed by a customer service department that won’t respond to any online requests, and backed by a no questions asked, full refund for a limited period of time, but requiring approval by their Customer Srvc Dept, who will not respond to you, much less give you the merchandise return shipping address. IT’S ALL ONE BIG PILE OF ROTTING GARBAGE!!!
By Andrew G.
The watch stopped recording almost all health data, except for steps, on the watch and the phone app (Health Wear) after just a couple months of use. I reset the watch, removed and reinstalled the Health Wear App. I verified the watch was synchronized with the phone.
By rlroussey
Returned watch for a horrible design. Followed return protocol, and I have an email from them confirming they received item and started the refund. Its been a 1.5 years - no refund still. They lied on email. I'm not letting this go until my refund is processed.
By Sam S.
The my sugar pro as far as continuous glucose monitoring is junk ! The battery life last about 15 hours. Maybe if they update the software, they can get it where it is at least close have been trying for about two weeks now I can’t get it to set right.
By Mike
Suga pro round face. The glucose meter is WAY OUT ,I should either be dead or in a coma EVERY DAY, watch reads high when it should low and vice versa ALL OTHER functions are within 10%,so ok for info. Purchased the watch in Dec 23, spoke to company in , said to keep adjusting settings. May as well have bought one off Facebook £33 , instead paid £120 direct from company in USA but it got sent from china
By Tonyharrywilliam
When I first ordered the Wolf Notch Suga Pro I was very excited because of its reviews. I question now after my experience with not only the watch, but the company itself. My primary reason for for obtaining the watch would be because of its ability to keep track of glucose. After contacting the company and explaining the readings were anywhere from 50 to 150 points off. I was informed it may be because of too much fat on my body or scars. I weigh around 150 pounds and I’m about 5’6 . Taken into consideration what they mentioned in their emails to me. I tried it on both wrist,, On both sides of my arm and on several places on my legs. And even different places on my body. The results are always the same. Taking their word for it. I offered it to the man who cuts my lawn to try with his mother. The results were exactly the same. Not only that, but his sister who is a Registered nurse tried it on herself, and also my lawn man tried it on himself. The result are always the same. So I contacted the company explained the situation. Taking consideration this particular watch may have an issue. Ask if I could not trade this one for another one. I was willing to give it another chance. I was told to take a video of it so I can show that it was working. Now, taking consideration, this is odd. Because I was complaining because of his malfunction. I had also when purchasing the product paid for 18 months #Warranty on the product. Before I could send it back, I was required to provide a video showing that the thing was working. Which I provided( Which is questionable that this is the requirement being that I had purchased the fore mentioned warranty. I was also required to provide them a tracking number which I did. Prior to having the postal worker place to watch in the return carton, I photograph the watch showing that it was in good condition,. After affirming that they had received the watch, I contacted him to find out when I would be Reimbursed . I was told that they were only going to be paying me 50% because it was ““ damaged. I have extensive emails going back-and-forth with Support@ wolfnotch.com Detailing the issues I was having with the watch. I have Since filed grievous with my credit card company. Asking for a full Refund. Having now knowing What I know about this company. And how it deals with its customers. I never would have done business with them. I’ve been dealing with this from Mar31 2024 - May 17
By Edward C.
I contacted company about my wolfnotch watch I paid £150 pounds for I'm a type 2 diabetic it came in cheap nasty packaging not packaging they advertise it to be in the charger cable broke I ask if they would replace it for free then I asked if I could pay for 2 charging cables there answer was they don't ship internationally any more what is rubbish cause they still sell product in this country
By Stephen B.