Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
Otter ChildcareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Otter matches parents who need care with vetted sitters in their community, on-demand. Our care options are designed to cater to parents’ future plans (date nights, events, etc.) and also have parents’ backs when they’re in a pinch (we can often fill requests with as little as 2 hours notice).
Otter Childcare (withotter.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
18 approved reviews, newest moderated first
It’s very easy and convenient to search sitters. Good communication with sitters and parents.No annual fee is perfect for parents that something came out!
By Joyce C.
Response from Otter Childcare· Feb 22, 2024
Hi Joyce! Thanks so much for using Otter and sharing about your experience! We’re honored to be a part of your family’s childcare community!
We've only had one sitter but so far so good. This was our first time having a sitter at all. We got our 2yo bathed and into her PJs, then said bye to our sitter (Marleane) and our baby. Our sitter was great at playing with our kid. We didn't prescribe our typical bedtime routine -- instead they played for a while and then somehow our sitter got her to go to bed without crying! After we got home our baby stayed asleep and slept through the night. Total interaction time with the baby wasn't all that long, but it was a pretty excellent experience and we're hoping a few more times will make this an easier thing to do regularly.
By Sam L.
Response from Otter Childcare· Feb 22, 2024
Hi Sam! Thanks so much for using Otter and we're so glad to hear you had such a great first experience. We look forward to finding you more wonderful sitters!
The platform is easy to use. The babysitters we have had have been great. Only positive things to share so far!
By Karyn Morgan M.
Response from Otter Childcare· Feb 22, 2024
Hi Karyn! Thanks so much for choosing to use Otter and for sharing about your Otter experience!
Otter is such an excellent service. Saved us so much time finding and vetting a babysitter. Plus I love that payment is all handled through the app and not awkward!
By Annie
Response from Otter Childcare· Feb 22, 2024
Hi Annie! Thanks so much for using Otter and sharing about your experience! We’re honored to be a part of your family’s childcare community!
As a 5 star provider, I should be booking/ offered more jobs then i currently am.
By Fethiya I.
Response from Otter Childcare· Feb 16, 2024
Hi Fethiya! Thanks so much for the feedback. Someone from our team will reach out to talk about improving your experience.
Great families & easy platform to work with.
By caragh
Response from Otter Childcare· Feb 12, 2024
Hi Caragh! Thanks so much for sharing your Otter experience! We’re so happy you’re part of our sitter community!
Thus far I've enjoyed my experience working for Otter. I've met some great families and kids. I like the ease of use and not having to find the variety of jobs. Love it!
By Anastasia A.
Response from Otter Childcare· Jan 31, 2024
Hi Anastasia! Thanks so much for sharing your Otter experience! Your feedback is incredibly helpful!
It’s very easy to book and find care. The payment process is easy as well.
By Jill P.
Response from Otter Childcare· Jan 26, 2024
Hi Jill! Thanks so much for using Otter and sharing about your experience! We’re honored to be a part of your family’s childcare community!
