This team is amazing
This team is amazing , very diligent and fast to solve the inquiries.
By Martha O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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851 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make your own wedding website that includes everything in one place. Beautiful templates, planning tools, photo sharing app, RSVPs, plus wedding invitations and Save the Dates.
Joy (withjoy.com) has 851 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
851 approved reviews, newest moderated first
This team is amazing , very diligent and fast to solve the inquiries.
By Martha O.
Overall Joy was the best website we found to make our wedding landing page and RSVP. I’m grateful that the features are all free and fairly easy to use. However my main issues were that the website can at times feel a bit clunky and slow. The layout can feel a little overwhelming and unintuitive as well at times. Lastly we noticed some errors such as the landing page not showing the correct photos uploaded sometimes. Nevertheless in comparison to other website builder sites for weddings, With Joy was still the best option with the most features and overall nicest layouts to choose from.
By Ross S.
quick solution, thanks!
By John M.
The website wouldn’t not update properly and I had to pay for invites twice because of an issue with the graphic the first time around.
By Alicia T.
Response from Joy· Jun 8, 2026
Thank you for sharing your feedback. We're sorry to hear that parts of your experience didn't work as expected, particularly with updates to your website and the need to purchase invitations a second time. We'd like to better understand what happened and review your account in more detail. We've reached out to you directly via email and hope we can connect soon. The Joy Team
I have loved using Joy to create my wedding website and track RSVP. It is an easy to use platform where you are able to customise it to how you’d like it. A big tick for me was that it is free! Not many things to do with weddings are free so not worrying about having to spend money on a website was great. I would highly recommend using Joy to anyone!
By Melanie R.
Venkat was an incredibly client-focused and supportive team member who played a key role in helping me create my wedding website. He quickly understood my questions and concerns and was always ready to assist with professionalism and expertise. Beyond helping with the website itself, I also benefited from his extensive knowledge by seeking advice on my Save the Date card. He patiently answered all my questions and provided valuable guidance throughout the process. Thanks to Venkat’s dedication, responsiveness, and attention to detail, my experience was smooth and enjoyable, and I am absolutely delighted with how beautiful my website turned out. Thank you, Venkat, for making this such a positive and memorable experience!
By Mari
I contacted customer service months in advance and explained that I had accidentally booked two nights instead of one. I explained that I could not use the first night because of work and only intended to stay the second night. My request was denied, which I accepted because of the policy. However, nobody informed me that failing to check in on the first night could result in cancellation of the entire reservation. When I arrived for the night I intended to use, my reservation had been canceled and I had to pay an additional $168.72 for a new room. My total cost became $498.72 for one night of lodging. After multiple emails and a review process, no refund, credit, or accommodation was provided.
By Hamid S.
Really customizable, you can make an elegant looking page and works great for RSVPs
By Andrea Durand de la P.