WithcoveReviews of withcove.com

They claim to save you money…. but they’ll take it later on with little warning. Absolutely no detailed info on my account for billing. I *THINK* I pay $30/quarter for ongoing treatment, but there are never any statements or receipts or email confirmations. Add $45/quarter for the prescription. Recently, they emailed me at 7 pm on a Friday that they were going to charge me $112 the following Monday (so, less than one business day notice) for an insurance claim for “ongoing cove care.” when I asked for more details, they provided a sample screenshot of the checkout process that I “must have selected the pay later option. Sorry you forgot!” ???? They cannot provide any proof that I selected that, and they cannot provide any information on how this is different from the $30/quarter charge. Horrible customer care team. Shady practices. I’ll stick to excedrin, thanks.

Terrible company. Stay away!! You have to pay upfront then they make you jump through hoops to even speak with anyone (after you have already paid). In the end, the doctor did not prescribe me the medicine I need, although I still had to pay. I bet a lot of people pay up front then don't even finish their consultation. Crooks

Money hungry jerks that doesn't give a damn about it's customers.

Was doing so well with them for years and then this new doctor joined dr seasly and she became too much. Wanting me to take my blood pressure for 3 days and then my heart rate. I mean who has time for that? I sent in one reading but that wasn’t good enough for her. Too anal. Cancelled my subscription

Was waiting to see my doctor about high blood pressure and cove said ok keep us updated I went to tell them my results oh were sorry you can't we stopped your subscription you are not a good fit. Let me with absolutely nothing!

Go use real doctors. When a question arises they tell you to see a “real doctor” charge you a consult fee when you are the one choosing the medication and amount. The customer service agents are just dumb. The concept is a good one. The execution is really bad

This company is horrible. I stopped my service with them and they are still charging my card. I reached out for an explanation and got told the charge is a “consultation fee” from a date that was a year before I even started using their services. I can’t remove my card from their site or delete my account so I’ll likely have to get a new debit card now.

I have been a customer of Cove for over a year. I must be a glutton for punishment because sadly I’m not exaggerating when I say they have failed to meet the most basic expectations at every single step. This service is simple, I pay a subscription fee to get my prescription delivered on time so I don’t have to think about it. The number of times Cove has succeeded in successfully refilling my prescriptions and shipping them to me without me running out was exactly one time in the past year and a half. I am a chronic migraine sufferer who, if not medicated, would have 25+/30 migraine days a month. When I go off my daily medication even for a few days my symptoms are extreme and I cannot work, extreme nausea and pain, light sensitivity, for days on end without relief. This is what the Cove team dooms me to suffer again and again when their negligence and incompetence leads yet again to them failing to do the very simple thing I am paying for. If you need daily medication be warned: using Cove is a guaranteed path to pain and suffering. Their team has no accountability outside of business hours, they will not be there for you in an emergency. Get a real neurologist and stay away from this blatant tech cash grab nightmare who is out there right now running paid ads to mislead and acquire chronic migraine patients as we speak.