Great customer service
They take care of their clients
By Jodi B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Agency Skin is a leader in personalized prescription skincare, combining advanced treatments with ongoing care from licensed medical providers. Developed by Agency Skin's dermatologists and scientists, every prescription and regimen is designed to address individual needs and support healthy-looking skin and skin longevity. Agency is a Curology brand, headquartered in San Diego, CA and serves patients across the United States.
Agency Skin (withagency.com) has 166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
166 approved reviews, newest moderated first
They take care of their clients
By Jodi B.
I needed to pause my subscription for this coming cycle and they made it very easy. I love my agency products and I always get a fast response with any questions I have.
By Sharon
I like the costumer service is very helpful and professional. They are willing to help in every need I had. My skin looks great
By Indi F.
Unbelievable product. Life changing skin care. Customer service is 10 out of 10!!!!
By Holly D.
The response time was so quick love that I didn’t have to wait all day for a response. All of my questions was answer. The experience of reaching out to customer service. Truly A1.
By Natalee W.
The issue was taken care of almost immediately.
By Norma P.
The pump was not working on my Night Formula. Gina L. listened to my issue, we tried to resolve it over email, when that did not work, she offered to issue a replacement bottle.
By Janice G.
Amazing customer service and product!
By Mary Mitchell R.