Wisper InternetReviews of wisperisp.com

We only have 1-2 bars of internet. We were given a used router. We wish someone would come and upgrade our service.

Our tower at Old Kinderhook in Camdenton MO has been oversubscribed and performance has dropped from 20ms at one time to now we're lucky to get 6ms consistently. Over this past (non-holiday) weekend our streaming buffered too many times to count. Tech Support confirms oversold condition and reports no capital commitment to upgrade at this time.

Still having issues with my internet dropping off and on

On Thursday, July 16th, I called about speed and connection issues. It was moved to a Tier 2 ticket with a call back within 24 hours. I still have not had a call back. The tower needs upgrading to handle its customers.

Horrible coverage in the McClellan area, south of Mt Vernon, IL Many many times where it simply won't work. Time of day ....only gets slightly better after 10pm Was promised 2 yrs ago that they were upgrading the tower, but still have serious lagging issues. I have little respect for companies that don't follow thru with what they say they'll do.

Although more reliable and faster than our previous ISP, we still experience semi-frequent outages and buffering in a time when connectivity is paramount to a functioning household. I work from home and there are times when I get nothing done because we have no connection or a bad connection. Just not adequate in this day and age.

Service is great when it works but goes down nearly every day. Very frustrating that we have to continually call in to have equipment on roof reset or to be told that they are doing work on the tower, etc…so often. We have a tech out about once a month but the fixes are always temporary (goes down again same day). Service people are nice but it seems like we are in an area that simply can’t seem to sustain continuous service even though it seems we had much better service before recent “upgrades to the system” were made. We have been shown that we can get 50 mbps from the roof. It’s not clear what the issue is that causes us to lose service so often, just wish it would get fixed,

The problem is always the customer