Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
704 reviews
Wisper InternetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 142 reviews with 1 star · Clear filters
I will change my rating when and if they can prove that they can provide reliable service. We experienced 94 service interuptions in 2021.
By Jon H.
Response from Wisper Internet· Jan 11, 2022
Hi Jon! I apologize for the delayed response here. It looks like one of our techs did come out and get you taken care of, hopefully that cleared up those issues for you! If not, don't hesitate to reach back out and we'll make sure it's right.
The worst connection is I ever had. 1 MBit it’s the best service which they have.
By Дмитрий Ф.
Response from Wisper Internet· Dec 8, 2021
Hi there! We can definitely check that out for you! If you can send us a message with your account info to [email protected] we can look into it.
Just lost service in last month. They were coming 11/8 Monday to reevaluate if we can access via radio Frequency. Waiting to hear results. Now, trying to reach electric company to get permit to mount receiver. If not, back to dish.
By Romel P.
Response from Wisper Internet· Nov 8, 2021
Hi Romel! I hope we are able to get that connection for you!
Service was down for 14 days straight, they finally get our whole area up and running again, and the signal quality is even worse then before. 1.5mbps down when you pay $100 mo. for 25mbps. It's a god damn joke. Oh, by the way, we've been down for 1/2 a month... where is that credit on the bill? Oh, we don't get one. Gotcha. I'll be reporting this to the BBB. I'm cancelling and getting cell hot spot service rather then deal with this scam crap.
By David
Response from Wisper Internet· Nov 8, 2021
Hi David! Service should be back up to normal speeds, please give us a call so we can check your connection, you may just need a restart! You can also mention on the phone that you'd like a billing credit for downtime and we'd be happy to get that added on for you.
Terrible service, terrible support. Wisper or former easynet just don't care. Complaining about internet being slow and going offline is a waste of time because they simply don't care and probably will hang up on you and call you rude. Whether you have internet or not depends on the weather apparently in 2021. Wind is blowing, showers or sun is shining too bright your connection will be lost and as I said above Complaining won't do a thing. Some evenings you can't even watch 10 minute YouTube video without it lagging or stopping but according to easynet or wisper you have the service and it is working so basically deal with it and pay your monthly bill. Keep giving empty promises since last year that my neighborhood is next for the fiber to be installed but of course no fiber, I call that incompetent and unprofessional. They know there are no alternatives in my area so they can do whatever. Would switch to anything new in the area had I had a chance. Horrible overall.
By I
Response from Wisper Internet· Oct 29, 2021
Hi there! Thanks for leaving us your feedback. We've sent you a request for further information so we can dig into these issues for you.
My internet goes out all the time and they have came and raised the dish hoping that would help but it still goes out often
By Merle M.
Response from Wisper Internet· Oct 29, 2021
Hi Merle! We can definitely take a look for you! I'll put a ticket on your account and have our techs give you a call.
Service constantly going down constantly reducing your speeds it seems like you have more problems than when it works like it's supposed to. I mean it's okay if it's all you can get.
By Reviewer
Response from Wisper Internet· Oct 25, 2021
Hello! We're sorry to hear that your service hasn't been consistent! We'd love to look into that for you and see what we can do. If you'd like to reach out to us via phone or email we can take a look.
i’ve had service since march of this year. SO disappointed!!! fire stick on my tv won’t work half the time. keeps saying i have slow connection. the internet service is slower than dial-up used to be. absolutely the worst internet service i’ve ever had. signed up for 2 years. hopefully i can pay a termination fee and get out.
By marge
Response from Wisper Internet· Oct 7, 2021
Hi Marge! We're sorry to hear that you haven't been happy with your service! If you want to give us a call we can definitely look into that for you, or if you'd like you can send us your info to [email protected].
