Wisper InternetReviews of wisperisp.com

I feel like I have a lot of internet outages! I pay for a service and I expect to receive it. I feel like you get good service when a company is new and then they get a lot of business and service goes down

I work from home and it always goes out on me please fix the problem are call me so we can talk

I have paid less a month for Internet without being restricted on the number of devices on at the same time.

Still Experiencing outages I pay for a full month get maybe a half or less of Internet access been like that for a couple months wouldn’t mind some compensation

Internet cuts in and out. Currently sitting with no internet for the past 2 days. Unfortunately we rely on our internet for tv and work and can't do anything at the moment.

Speeds are not always delivered as advertised, even with only using one device on a crystal clear day. Prices are inflated due to no competition in our area.

Not great internet, kind of spotty, and 10mbps for $60 per month is the best package they could offer me (which is largely overpriced for low speed) but as the only other option I had available aside they were definitely an upgrade from Frontier. Especially their customer service. They're always friendly, helpful, and you can tell they aren't reciting some generic excuses from a script like the larger companies.

As a long standing Wisper customer I have been satisfied overall with the service but it seems the pandemic hit Wisper and all ISPs hard with more remote school and job work, more gaming and more home entertainment and availability of bandwidth less than what we are paying for. So the technical slow downs and drops are understandable and the real time it takes for hardware upgrades is also understandable. My performance is hit hardest in the evenings between 7 and 8:30 pm CT in most cases. Occasional drops at work but for the most part, consistent. Along with Hardware upgrades promised by Wisper, I would like to recommend improvements in communications. Not necessarily more communications but perhaps methods. Those of us who work from home may not be able to take a status call from Wisper support personnel or techs due to conflicts with other online meetings, calls or tasks. Text messages and emails would be preferable as appropriate when we cannot answer calls from Wisper. Some tech response calls from Wisper come across as potential spam and I don't answer those and can miss a call back from Wisper. That said, i have also recommended Wisper to quite a few folks who do not have any other options for internet access. In several (most) of those cases they have not been satisfied with Wisper support and communications. Either long or non-existent replies to calls or incidents opened for their access and performance were the issues. Makes it hard to participate in Wisper promotions when previous recommendations do not work out so well, so I limit my recommendations accordingly and also provide the status i am writing up here.