WiseyReviews of wisey.app

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3.9/ 5

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5,637 reviews

Wisey3.9Average

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About Wisey

Our product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment.Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!

Wisey (wisey.app) has 5,637 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.

Also known as: wisey.app
Website: wisey.app
Category: Mental Health
Listed on The Fair Hearing: 2026

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Oct 17, 2024

I tried their services for 14 days, requested cancelation, but instead they kept spamming me with emails and charged me AGAIN.

I tried their services for 14 days, because "they will refund you" if you use their service for 14 days and dislike it. It was basic, boring, and not tailored to me at all. I was very disappointed. They seemed to promise they can cure adhd, but none of the material I saw seemed based in scientific fact, there were no references to cite sources that I saw. I missed the refund deadline of 30 days, so they charged me $99. I didn't ask for a refund at that time, because that was my expensive mistake. When I realized, i immediately emailed and said "cancel this." By law, that should have been the end of it and blocked further emails. Instead of canceling, they kept spamming, asking if I wanted to keep certain portions , if I wanted 50% off. I shouldn't have to keep saying over and over to cancel it. It makes no sense. Because i blocked them after requesting to cancel, Apparently I missed that they continued to email me to "confirm" I'm canceling. They charged me AGAIN this week, for services I used for less than a month. I asked they cancel it all, and refund me for the second charge and the misunderstanding of the original person i emailed that should have canceled it before offering me anything else. They stopped responding. I'm very upset, because this is predatory to the very people they say they can help. I'll take down parts of this review if they ever respond or agree to refund the 2nd charge.

By Cheri R.

Response from Wisey· Oct 20, 2024

Dear Cheri! Thank you for sharing your experience! We truly apologize for the frustration and confusion you’ve encountered. We take your concerns seriously and are committed to addressing the issues you raised. We understand that the initial experience did not meet your expectations, and I apologize for not providing the tailored support you were looking for. As for the cancellation and refund process, we aim to ensure that our users have a smooth and clear experience when managing their subscriptions. It sounds like there was a miscommunication, and I’m very sorry that you’ve had to repeat your cancellation request multiple times. We want to assure you that we are looking into your case to make sure the appropriate steps are taken and to process your refund for the second charge as soon as possible. Please check your inbox for an update from our team regarding this matter. If you have any other questions or concerns in the meantime, don’t hesitate to reach out at [email protected]. We truly appreciate your feedback, and we are committed to improving our service!

Wisey reviews

5,637 approved reviews, newest moderated first

Oct 17, 2024
Illustrations and encouragement
The illustrations help me to maintain attention and I appreciate the empathy and encouragement included in the lesson.
By Jeanneen
Response from Wisey· Oct 17, 2024
Dear Jeanneen! Thank you so much for your positive feedback! We’re thrilled to hear that the illustrations are helping you stay engaged and that the empathy and encouragement in the lessons resonate with you. It's wonderful to know that the approach is supporting your learning experience. If you have any suggestions or need further assistance, feel free to reach out at [email protected]. We're here to support you throughout your journey!
Oct 17, 2024
Scam
Scam, they charge you even once you cancel subscription and the only option is to block your credit card as the bank or credit card providers do not do anything any more.
By Roberto S.
Response from Wisey· Oct 20, 2024
Dear Roberto! Thank you for reaching out and apologies for the inconvenience. Please know that this is not the experience we aim to provide, and we take your concerns very seriously. We want to ensure that any subscription issues are resolved as quickly and efficiently as possible. If you have canceled your subscription and are still being charged, we would like to look into your account and make sure the cancellation was processed correctly. Please reach out to us directly at [email protected], and we will immediately investigate the situation, make the necessary adjustments, and ensure that any further charges are stopped. We are committed to resolving this for you and restoring your trust in our service!
Oct 17, 2024
I tried their services for 14 days, requested cancelation, but instead they kept spamming me with emails and charged me AGAIN.
I tried their services for 14 days, because "they will refund you" if you use their service for 14 days and dislike it. It was basic, boring, and not tailored to me at all. I was very disappointed. They seemed to promise they can cure adhd, but none of the material I saw seemed based in scientific fact, there were no references to cite sources that I saw. I missed the refund deadline of 30 days, so they charged me $99. I didn't ask for a refund at that time, because that was my expensive mistake. When I realized, i immediately emailed and said "cancel this." By law, that should have been the end of it and blocked further emails. Instead of canceling, they kept spamming, asking if I wanted to keep certain portions , if I wanted 50% off. I shouldn't have to keep saying over and over to cancel it. It makes no sense. Because i blocked them after requesting to cancel, Apparently I missed that they continued to email me to "confirm" I'm canceling. They charged me AGAIN this week, for services I used for less than a month. I asked they cancel it all, and refund me for the second charge and the misunderstanding of the original person i emailed that should have canceled it before offering me anything else. They stopped responding. I'm very upset, because this is predatory to the very people they say they can help. I'll take down parts of this review if they ever respond or agree to refund the 2nd charge.
By Cheri R.
Response from Wisey· Oct 20, 2024
Dear Cheri! Thank you for sharing your experience! We truly apologize for the frustration and confusion you’ve encountered. We take your concerns seriously and are committed to addressing the issues you raised. We understand that the initial experience did not meet your expectations, and I apologize for not providing the tailored support you were looking for. As for the cancellation and refund process, we aim to ensure that our users have a smooth and clear experience when managing their subscriptions. It sounds like there was a miscommunication, and I’m very sorry that you’ve had to repeat your cancellation request multiple times. We want to assure you that we are looking into your case to make sure the appropriate steps are taken and to process your refund for the second charge as soon as possible. Please check your inbox for an update from our team regarding this matter. If you have any other questions or concerns in the meantime, don’t hesitate to reach out at [email protected]. We truly appreciate your feedback, and we are committed to improving our service!
Oct 17, 2024
Unrealistic personalisation
In the quiz I stated I wanted to spend 5mins a day learning, however, the personalised plan has almost 16mins of videos per day on the first day!
By Rikki
Response from Wisey· Oct 17, 2024
Dear Rikki! Thank you for sharing your feedback. We apologize for the mismatch between your preferred learning time and the length of the videos in your personalized plan. Your input is really helpful, and we’ll work on improving the accuracy of our plans to better fit your preferences. In the meantime, feel free to take the lessons at your own pace, and if you have any questions or need assistance adjusting the plan, we’re here to help at [email protected]. Cheers!
Oct 16, 2024
Great customer service and prompt reply.
Great customer service and prompt reply.
By Marianne F.
Response from Wisey· Oct 17, 2024
Dear Marianne! Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service. If you ever need further assistance, don’t hesitate to reach out at [email protected]. Cheers!
Oct 16, 2024
Email from wisey.app about a class I never purchased
I just got an email from wisey.app thanking me for purchasing a course, for which they say I'm paying $59.99 per month. I never purchased anything from them. Now I'm waiting to see if a charge appears on any bank account or card I use so I can contest it.
By Melissa B.
Response from Wisey· Oct 21, 2024
Dear Melissa! Thank you for reaching out and sharing your concerns. We understand how unsettling it can be to receive unexpected emails about a subscription you didn’t initiate. We want to assure you that we’ve looked into this matter after you provided your email. We have now resolved the issue and ensured that no unauthorized charges will be made to your account. If you see any charges related to this situation or have further questions, please don't hesitate to contact us at [email protected]. We’re here to help and ensure your experience with Wisey is a positive one. Thank you for your understanding and patience!
Oct 16, 2024
The Start.
It is a good start.
By Kris V.
Response from Wisey· Oct 17, 2024
Dear Kris! Thank you for your feedback! We're glad to hear you feel it’s a good start. As you continue, we hope the program continues to provide valuable insights. If you have any questions or need support, feel free to reach out at [email protected]. Take care!
Oct 16, 2024
I was ready to sign up until I realised…
I was ready to sign up until I realised the quiz was fake and the advertisements saying "you are 1 of 10 people selected for this offer" was clickbait. Don't these companies realize people hate clickbaits and being deceived or tricked. It's extremely off-putting. Any company that resorts to tactics loses all credibility and trust.
By Marcus F.
Response from Wisey· Oct 20, 2024
Dear Marcus! Thank you for sharing your concerns! We sincerely apologize for any frustration or confusion caused. We understand how important trust and transparency are, and we never intend to mislead or deceive our users. The quiz is designed to offer personalized insights, but we take your feedback seriously and will review the messaging to ensure it's clear and genuine. We truly value your input and are committed to making improvements based on your experience. If you'd like further clarification or assistance, please feel free to reach out at [email protected]. Enjoy your day!

WiseyReviews of wisey.app

Rating distribution

What customers rate

About Wisey

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WiseyReviews of wisey.app

Rating distribution

What customers rate

Wisey reviews

Illustrations and encouragement

Scam

I tried their services for 14 days, requested cancelation, but instead they kept spamming me with emails and charged me AGAIN.

Unrealistic personalisation

Great customer service and prompt reply.

Email from wisey.app about a class I never purchased

The Start.

I was ready to sign up until I realised…

About Wisey

More in Mental Health

Emotionalsupportanimal

The Trichotillomania Relief Specialists™

Stop Drinking Expert

Prosper Health

Wisey reviews

Illustrations and encouragement

Scam

I tried their services for 14 days, requested cancelation, but instead they kept spamming me with emails and charged me AGAIN.

Unrealistic personalisation

Great customer service and prompt reply.

Email from wisey.app about a class I never purchased

The Start.

I was ready to sign up until I realised…