Amazing Staff!
WinterNode's staff are absolutely amazing. HIGHLY recommend.
By zskv S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Simply amazing game servers without breaking the bank.
WinterNode (winternode.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
255 approved reviews, newest moderated first
WinterNode's staff are absolutely amazing. HIGHLY recommend.
By zskv S.
The customer service is very helpful and awesome. Would kiss all those that helped me on the mouth (respectfully)!!! Have barely had any issues and when I did it was solved quickly. Thank you!!
By Alan L.
Great service, no problems at all! :D
By Owen C.
Was not able to setup Windrose server. When I tried to check for support. none available. Just Discord this or Discord that. No real person. I wanted to like this company. But I will go back to Gportal 50 mins of time gone
By Indyboondocks
Response from WinterNode· May 5, 2026
I’m sorry to hear the Windrose setup experience was frustrating and that you were not able to get the server running through our service. After receiving your cancellation request I reached out to you immediately and we ended up canceling and fully refunding your order since you had already moved forward with another provider. That seemed like the right outcome given the situation. I also want to clarify that our support is handled by real staff, not AI. We do offer Discord as one of our support options, but I do not see any active ticket from you in our system (nor did I when I followed up to your cancellation request). That said, if you tried to reach us there and did not get the help you needed, we will review that internally and use the feedback to improve the process. We appreciate you giving us a try, and I’m sorry we were not the right fit this time.
Reliable company, super easy to set up private servers (I've used them for 7D2D and also Vintage Story). Super easy interface, super customisable if you want that, easy as pie to mod games as they also have support pages for how to do it. Definetly recommend!
By Kaldran
Easy setup and easy to mod. Supports SFTP for bulk file transfers, which is also nice.
By SpaceDeerEdith
Cannot commend Brandon and the team enough, he got us all up and running since the mod we wanted to play wasn't on the one click install options. Would massively recommend winternode to those who aren't very competent at setting up Minecraft servers! 10/10
By Haydn T.
Great server hosting. Holds up mods perfectly and never experience lag or hiccups!
By Nero N.