The only issue was the shipping label…
The only issue was the shipping label was pasted on the instructions that are on the box
By Virginia L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your air quality with Winix Air Purifiers. Our air cleaners remove 99.97% of particles with True HEPA Filtration and PlasmaWave Technology.
WINIX (winixamerica.com) has 53 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
53 approved reviews, newest moderated first
The only issue was the shipping label was pasted on the instructions that are on the box
By Virginia L.
Easy to connect to my wi-fi, and simple to set up. It is so quiet that I held my hand over the top to know it was working. The dust I could smell in our home is no longer detectible. Fast delivery, and the product was well packed. The instructions were easy to understand, and I would purchase this unit again, no regrets!
By L. P.
I am so glad a friend told me about this, I have felt so much better after one day and this is the only thing I did different. Thank you.
By Marsha J.
Website should have a filter to lookup correct filter based on machine. It would make the process much easier. Additionally webpage with air purifier should recommend correct filter. Other than poor filter on website it was a good experience.
By Chris
Shipping and notification info was never given but when the product got here it works great. We love it. The product works great. Not work on your front end speaking with the back end to keep your customers up to speed. Give me a call. I can help you out.
By Gregory L.
Great product (C535 Air Purifier) both from an operational standpoint and an aesthetics standpoint, acceptable shipping time (about 7 days from purchase to arrive across country), secure package, good customer care by phone.
By JoeyG
Was easy, fast, and secure. Also fits my air purifier perfectly. Would highly recommend any products from Winix.
By Isaac
Easy to order and prompt delivery
By BILL C.