WineMadeEasy.com by Prestige Wine & SpiritsReviews of winemadeeasy.com

I love the wine but FedEx did not deliver in 2 day, they delivered after Christmas and I paid for 2-day shipping.

I had to sign and missed delivery 2 times and had to go out to UPS ! I’m 66 years old

wine ordered substituted, label different, no one reached out to mention or ask if it was ok, just going to chalk it up as don't buy online.

No problem at all

Putting up front that my order was delivered in a timely manner and customer service was good when contacted. I used this site to get an orange wine thats not well stocked in my area. Found this site through a google advertisement and bought a case. After that i recieved no communication or notification confirming my order. Thinking this was weird, i go back to the site the next day to track my order. When i do that it says “order not found”. Now im thinking i totally got scammed and i have to call my credit card company. Before i do that, i go back to google and find another site with a similar name. When i go there, it has the EXACT SAME UI with a different url. Turns out this site had my order. Whoever is running these websites is totally using the same ui with different urls to make it so google ads is only showing their results. Shady business practices aside, the customer service agent was able to confirm my order and said it would be there that week. No tracking number was ever made available. So overall website was sketch but i got my order. Had i not been so set out to get this wine, i probably wouldnt have used this site. So many red flags post sale. Please improve this part of your experience.

I probably should’ve asked for a hot weather hold but I think that’s only partially my responsibility. And also you might’ve shipped in Styrofoam instead of cardboard. As it is my wine got to me at a fairly warm temperature. I’m just resting it and crossing my fingers that it wasn’t cooked.

Shipping was very quick, but this vendor no longer allows the purchaser to direct FedEx to re-route the delivery to a Fed Ex drop-off location, such as Walgreens. This was extremely inconvenient for me and will make me re-think my wine purchases from this vendor in the future.

Seemed to take a loooong time for item to be mailed. Otherwise, OK