Wine InsidersReviews of wineinsiders.com

fast,friendly

The attendant was courteous, well informed and very helpful. I was able to complete and correct the issue I had during this first call.Excellent selection of wines.

My order was corrected and the representative understood right away what I wanted.

Eula was my customer service representative. Eula was very helpful and pleasant to work with. Very customer focused.

Customer service representative was very receptive-listened well

When I needed to call Wine Insiders, they have always been helpful. I called today regarding my shipment. I have it sent to FED EX, because it's easier to pick the wine up there, instead of wondering if the driver will deliver it. Was confused about the delivery notification from FED EX, I called to verity that the shipment was going to the correct FED EX. I was reassured it was, and when I went, the wine was there. I enjoy how fast I receive the wine.

Associate was very clear & helpful!

Wine insiders is really great to order from. I got my shipment today and OMG glass all inside , bottles broke. I called and I talked with a couple of representatives and they told me they would replace the shipment. I sent over everything they asked for to get my shipment out right a way. I received my new reshipment order number. I really appreciate the kind customer service I received today. I have ordered from the company many times. Every once in awhile they will throw in a thank you gift. Thanks again!