Great windows and great people
Great windows and great people
By John M.
Response from WindowEstore.com· Jun 30, 2025
Thanks so much John! It's been great working with you over the years! We really appreciate the continued business!
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
420 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WindowEstore is the #1 online seller of high performance energy efficient windows & sliding glass doors custom built to maximize energy efficiency, sound-dampening, and security. Get the highest quality windows and sliding glass doors at the best prices by buying direct with our easy ordering tool. The oldest and most trusted online window and sliding glass door dealer in the nation!
WindowEstore.com (windowestore.com) has 420 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
420 approved reviews, newest moderated first
Great windows and great people
By John M.
Response from WindowEstore.com· Jun 30, 2025
Thanks so much John! It's been great working with you over the years! We really appreciate the continued business!
Ordered ecostorm windows because it has triple pane windows and I needed something to deaden sound more. Derek, recommended the ecoxtreme with the keep safe laminated which is good for both safety and to deaden sound a little bit. Saved me hundreds of dollars and I know I'll be getting a good set of upstairs windows. Thanks windowestore!
By Ethan T.
Response from WindowEstore.com· Jun 23, 2025
Thanks for the great review Ethan! If you don't live in a hurricane impact zone but you still want super quiet and burglar proof windows then the EcoXtreme with KeepSafe laminated glass is the perfect solution. Super energy efficient, super sound-dampening, AND burglar proof! Plus you save thousands of dollars over our high impact hurricane rated EcoStorm windows.
Get these Windows! They are in a class of their own, made from high grade material customized to an exact fit and far superior to boxstore windows. They went in easy and came with screens as promised. The reps are easy to talk to and will call you as soon as you order to verify order details. I was skeptical at first but after install I have decided to do my entire house.
By Karl S.
Response from WindowEstore.com· Jun 23, 2025
Thanks very much for the awesome 5 Star Review Karl! Thanks so much for including us in your project! We really enjoyed working with you!
I ordered online and the windows were a perfect fit. These are ingress, egress windows for a basement, casement style. I was pleasantly surprised on the quality and the excellent open and closure mechanism. The lock latch functions very well, have purchased pella casements and these work much better.
By Brian S.
Response from WindowEstore.com· Jun 10, 2025
Thanks very much for the great review Brian! We appreciate it very much!
So helpful and knew everything!
By Suzanne B.
Response from WindowEstore.com· May 29, 2025
Thanks so much for the awesome review Suzanne! We appreciate the kind words and for trusting us to be part of your project!
Great customer service
By Sandy W.
Response from WindowEstore.com· May 5, 2025
Thanks so much for the 5 Star review Sandy! We appreciate your business very much!
I ordered my window 4 months ago and still haven’t received it. The customer service rep I’ve been working with has been very good but ultimately replacing this window is the last item on the punchlist of my full gut reno and pleasant customer service helps but they have been unable to fulfill my order. This company seems to be operationally broken. At this point I would just like to get my money back and buy a window from the big box retailers…
By Erik L.
Response from WindowEstore.com· May 12, 2025
Erik, Thanks so much for the review. We apologize for the delay you experienced in receiving your order. The order you placed on February 9th was delayed due to a new logistics software system implemented by our manufacturer in February which negatively affected a handful of orders across several different states. Unfortunately your order was one of the ones that were affected. After we discovered that your order was one of the few that were affected we immediately reordered the window. According to our manufacturer your re-ordered window is complete and is being shipped out this week. You should receive it in the next few days. Again we apologize for the inconvenience and will do absolutely everything in our power to help compensate you for the inconvenience. Please feel free to contact us at your convenience. We've tried contacting you for the past several weeks with no success. Thanks again and we look forward to talking with you.
Placed my 2nd order A bit more complicated. Great support from their team. Looking forward to the delivery. Thanks so much
By Kevin B.
Response from WindowEstore.com· Apr 24, 2025
Thanks for the continued business Kevin! We have every style of window available so whatever type of complicated window style you have we can more than likely to care of it! We appreciate your business very much!