Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
72 reviews
WINCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Winc connects you to a world of exclusive wines tailored to your tastes and offers wine delivery right to your door.
WINC (winc.com) has 72 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 46 reviews with 5 stars · Clear filters
John was very patient and understanding.
By R H.
Response from WINC· Sep 17, 2025
Hello there, Thank you for the kind words! We’re so glad to hear that John’s patience and understanding made your experience a positive one. We’ll be sure to share your feedback with him. If you ever need anything else, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team
The rep solved my problem.
By Jeff
Response from WINC· Sep 17, 2025
Hello Jeff, Thank you for your review! We’re so glad our team was able to solve your problem and provide the support you needed. If you ever need anything else, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team
Winc has amazing customer service! They are accommodating and understanding. Plus the wine is delicious and I rarely get a headache from them
By Shelby
Response from WINC· Sep 17, 2025
Hello Shelby, Thank you so much for the glowing review! We’re delighted to hear that you’ve enjoyed both our wines and the support from our team. Knowing that you find our service accommodating and our wines delicious makes us very happy. We’ll raise a glass to that! 🍷 If there’s ever anything else we can help with, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team
Jane provided unexpected and exceptional
By Agatha and George K.
Response from WINC· Sep 17, 2025
Hello Agatha, Thank you for your kind words! We’re so glad to hear Jane provided such exceptional service. It’s wonderful to know she exceeded your expectations. We’ll be sure to share your feedback with her. If you ever need anything else, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team
Jane offered good options to address my issue and was clear and communicative over chat. Felt that she genuinely tried to resolve my problem satisfactorily
By Emily C.
Response from WINC· Sep 17, 2025
Hello Emily, Thank you for sharing your experience! We’re so glad to hear Jane provided clear communication and thoughtful options to resolve your issue. It’s wonderful to know her genuine effort made a positive difference for you. We’ll be sure to pass along your kind words to her. If you ever need anything else, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team
Great wines and customer service.
By Chris
Response from WINC· Sep 17, 2025
Hello Chris, Thank you for the wonderful feedback! We’re so glad to hear you’re enjoying both the wines and the support from our team. If you ever need anything else, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team
I had an issue with an order shipment and Jane at Winc was very helpful. Thanks for fixing my issue!
By Scott S.
Response from WINC· Sep 17, 2025
Hello Scott, Thank you for your kind review! We’re so glad Jane was able to assist you and get your shipment issue resolved smoothly. We’ll be sure to share your feedback with her. It will make her day! If you ever need anything else, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team
I had a problem with my delivery and didn't receive my monthly order. I contacted Jane at Winc and she took care of everything. It was resolved quickly and efficiently and Jane always responded promptly. You couldn't ask for better service. I love this wine club.
By Linda
Response from WINC· Sep 17, 2025
Hello Linda, We’re so glad to hear Jane was able to quickly and efficiently resolve your delivery issue. We’ll be sure to share your kind words with her! Thank you for your continued support of our wine club; we truly appreciate having you with us. If you ever need assistance in the future, please don’t hesitate to reach out to our Customer Service Team at 844-444-9311, via live chat, or at [email protected]. Warm regards, Splash Wines Customer Service Team
