Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
762 reviews
Willow Lake LendingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
762 approved reviews, newest moderated first
Just glad it was like someone’s got your back I need to talk to a associate.. about payment
By Alvin T.
Response from Willow Lake Lending· Aug 26, 2025
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We appreciate your business.
Easy to get approved n get it overnight
By customer
Response from Willow Lake Lending· Aug 25, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.
Super fast with no hassle. I would do business again.
By Brandon
Response from Willow Lake Lending· Aug 25, 2025
Hi Brandon, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Willow Lake Lending!
It was very fast and no bombardment of phone calls to facilitate. Hassle free!! Thank you
By John S.
Response from Willow Lake Lending· Aug 25, 2025
You're most welcome and thank you for the five-star review, John! We're pleased that you've chosen us as your lending partner.
For my first time every thing when well and was very helpful to me to get this loan
By Isaac T.
Response from Willow Lake Lending· Aug 25, 2025
Thank you for your review, Isaac! We appreciate the feedback and look forward to the opportunity to serve you. Let us know if you have any questions at [email protected] or at (855) 857-5253.
Easy application process and they did everything they said they’d do. First class operation I would rate them higher if there were more stars.
By Larry L.
Response from Willow Lake Lending· Aug 25, 2025
Thank you so much for taking the time to leave us a five-star review! It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!
Took a loan for 900 and monthly interest is 500.00 taken put 255 every 2 weeks for just interest. They put the 900 in my account without telling interest rates and payments. I could no longer get into the site to pay it off at 1100 so called. The lady said just don't pay the fee and some else will call the next day to help. They took out the 255. Biweekly fee and have it set to do so for years. Nobody called to help and I can't get them to take back the loan money with the interest to stop this american scam company. What a mess
By Zola E.
Response from Willow Lake Lending· Aug 26, 2025
Hi, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (855) 857-5253 so that we can further assist you. Thank you.
I was going to opt out of getting this loan because of the interest until I got on the phone with Brittany and she explained it to me exceptionally well.. broke it down to the dollar..
By tamika N.
Response from Willow Lake Lending· Aug 25, 2025
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 857-5253. Thank you again for choosing Willow Lake Lending and for being a valued customer. We look forward to serving you again soon!
